Account Director, H1
Life Sciences & Pharma
$130-160k
Plus variable commission based on performance, in addition to stock options
Travel 20% of the time
Platform connecting healthcare professionals
Open for applications
Platform connecting healthcare professionals
201-500 employees
Open for applications
$130-160k
Plus variable commission based on performance, in addition to stock options
Travel 20% of the time
201-500 employees
Company mission
H1's mission is to create a healthier future by delivering a platform that connects stakeholders across the healthcare ecosystem and encourages purposeful relationships.
Role
Who you are
- You’re a driven sales professional who consistently drives to overachieve your targets
- You’re an expert at discovery and have proven success with both new logo acquisition and a land and expand motion in large, global multinational companies
- 8+ years of experience in enterprise account management and new business acquisition, ideally within SaaS, data, or healthtech
- Demonstrated success managing a multi-million-dollar portfolio while consistently exceeding new business quotas
- Strong executive presence with the ability to engage, influence, and build trust at the C-level
- Proven track record of driving both net-new ARR and expansion ARR across enterprise accounts
- Commercial acumen with deep experience in complex deal negotiation and revenue forecasting
- Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth
- Experience with value-based selling
- Comfortable with traveling to customers 20% of the time
What the job involves
- As an Account Director of Strategic Accounts, you will own and grow a portfolio of H1’s most critical Contract Research Organization (CRO) customer relationships while also acquiring new CRO customers to expand H1’s market presence
- You will serve as a trusted advisor to senior stakeholders (including C-suite executives), aligning their business objectives with H1’s solutions, driving measurable value, and expanding our footprint across business units, regions, and product lines
- This role blends strategic account leadership with new logo acquisition, requiring a balance of hunter mentality and farmer discipline
- Serve as the executive-level point of contact for assigned strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders
- Ensure retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer health
- Act as H1’s ambassador within customer steering committees, ensuring alignment between customer priorities and H1’s roadmap
- Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities
- Identify and drive expansion opportunities into new business units, geographies, or product lines
- Partner with H1’s Legal, Finance, and internal stakeholders to negotiate renewals, expansions, and complex agreements
- Identify, prospect, and acquire new CRO customers; own the full sales cycle for new logos — from prospecting and discovery through negotiation and contract execution
- Collaborate with Marketing and Business Development teams to build pipeline and accelerate market penetration
- Seamlessly transition new customers into long-term strategic accounts with support from Customer Success and Implementation teams
- Gain a deep understanding of customer initiatives, industry trends, and emerging business needs to anticipate opportunities
- Provide structured, data-driven feedback to Product, Marketing, and Customer Success teams to influence product roadmap and go-to-market strategy
- Represent customer perspectives internally, ensuring H1 delivers best-in-class solutions and support
- Accurately forecast quarterly revenue (both new and expansion) across your accounts and pipeline
- Maintain rigorous CRM hygiene, ensuring all pipeline, account, and deal activity is documented and up to date
- Become a subject-matter expert in H1’s products, services, and value proposition to credibly engage with executives and technical stakeholders
Application process
- Anticipated role close date: 11/28/2025
Our take
Contrary to an increased emphasis on data privacy globally, within the healthcare industry governments are pushing for more data transparency. Additionally, the increasing costs and difficulty of drug discovery requires healthcare organizations and pharmaceutical companies to be able to quickly connect to professionals and thought leaders with specific credentials or research history. H1 addresses these needs by allowing life sciences companies, hospitals, and healthcare systems to locate the professionals they need.
H1 is the world’s largest healthcare database. It acts a bit like LinkedIn for healthcare professionals, and has already built a network of more than 9 million users. It has also built a corporate client base of 250 enterprises which is able to access its data which spans more than 250 million patients and over 10 billion health care claims.
The company graduated from Y Combinator's accelerator program in January 2020 and capped off a successful year by closing a Series B funding round that December. In 2021, H1 worked to further expand the company into Europe and Asia. Following a successful 2022 Series C round the company is focusing on building out its data network and hiring additional talent.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2022
$23m
SERIES C
Nov 2021
$100m
SERIES C
Total funding: $187.2m
Company benefits
- Flexible work hours
- Commuter benefits
- Stock options
- Computer setup
- Work from home opportunities
- Health & life insurance
- Retirement options
- Unlimited PTO
- Flex Give & Flex Spend
- Impactful BRGs
Company HQ
Flatiron District, New York, NY
Leadership
Ariel Katz
(Co-Founder & CEO)Previously founded acquired online database, ResearchConnection, before co-founding H1.
Ian Sax
(Co-Founder)Ian has been building businesses for over two decades. He began his start up career at The Carson Group, where he built the firm's global people, institution, and shareholder platform.
Share this job
View 10 more jobs at H1