Senior Solution Engineer, Parloa
Plus equity
Conversational AI platform
Job no longer available
Conversational AI platform
201-500 employees
Job no longer available
Plus equity
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 3+ years of experience in customer-facing (post-sales) solutions engineering/architecting or software development. Ideally in a B2B context
- Keen interest in customer communication, digital voice assistants and other innovations, chatbots, and (Conversational) AI
- Strong communication skills and the ability to "translate" between a technical and non-technical audience
- Strong, diverse technical skills and a good understanding of Javascript (Typescript is a bonus) and cloud computing
- Knowledge of or eagerness to learn about SIP and VoIP-telephony related topics
- Experience with or good knowledge of REST-API services and constructing REST requests
- Ability to take ownership of a task from inception to completion; independent learner
- Fluent (C1 or above) communication skills in German and English
Desirable
- Basic knowledge of conversational AI and NLU-related ML
- Containerization (Docker) and Kubernetes experience
What the job involves
- Embark on an exciting journey as a (Senior) Solution Engineer (f/m/d)* at Parloa, where you'll play a pivotal role in providing technical expertise to our valued customers
- As a key member of our dedicated Solutions Engineering team, you'll act as a bridge between engineering, customer success, and sales, contributing significantly to the triumph of the Parloa platform and customer projects
- Collaborate closely with customers and their technical teams to co-create innovative technical solutions
- Offer expert consultation on diverse technical topics, including conversational AI, integrations, and voice bot logic
- Engineer cutting-edge serverless web services using TypeScript and leverage Microsoft Azure's cloud systems to enhance our product
- Utilize your JavaScript skills to implement customized voice bot logic, supporting the customer success team and their clients
- Contribute to data analytics, providing clear insights and reports into customers' voice bots using Python, SQL, Kibana, PowerBI
- Actively seek opportunities to enhance our product and contribute valuable insights to the product team
- Our Tech stack: TypeScript, Microsoft Azure Cloud (e.g. Azure Function Apps, Azure Cosmos DB), JavaScript, Python, PowerBI/Kibana
Application process
- Recruiter video call → Challenge Task → Expert interview(s) → Meeting the team → Founder interview
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $569.2m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
Salary benchmarks
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