Technical Customer Success Manager, mParticle

United States

$135-153k

+ 25% target variable + Stock options

Senior and Expert level
Remote in Canada
New York
mParticle

Customer data platform for multi-channel consumer brands

Job no longer available

mParticle

Customer data platform for multi-channel consumer brands

201-500 employees

B2BBig dataSaaSData Analysis

Job no longer available

$135-153k

+ 25% target variable + Stock options

Senior and Expert level
Remote in Canada
New York

201-500 employees

B2BBig dataSaaSData Analysis

Company mission

To empower businesses to deliver personalized and engaging experiences to their customers across all screens and devices.

Company mission

To empower businesses to deliver personalized and engaging experiences to their customers across all screens and devices.

Top investors

-8% employee growth in 12 months

Our take

As more customer data is created and consumed across more systems, touchpoints, and tools than ever before, it has become a universal need to connect these systems and data sources to drive personalization while respecting consumer privacy needs.

mParticle is a retail customer data platform that improves the way companies collect information on their customers. mParticle utilizes sophisticated algorithms and machine learning technology in order to help drive better customer interactions. The firm also provides a range of data analytics services, A/B testing, marketing, and data warehousing tools.

Big data analytics in retail is expected to reach a total market value in excess of $25.5 billion by 2028. To help capitalize on this, the company has sought several acquisitions, the most recent being AI startup Vidora and analytics provider Indicative.

It is also working on its product to reach larger clients. It recently launched a new toolkit that allows enterprises to gather data from across the customer lifecycle, as well as introducing Custom Access Roles to its platform. A direct sync with Snowflake also bolsters the platform's utility, with other data platforms including Google BigQuery, Amazon RedShift, and Microsoft Azure to be supported in the future.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible hours
  • Pawternity policy
  • 401k
  • Unlimited time off
  • Bring your dog!
  • Commuter program
  • Parental leave
  • Healthy snacks
  • Remote first

Funding (last 2 of 9 rounds)

Oct 2021

$150m

SERIES E

Mar 2020

$45m

SERIES D

Total funding: $303m

This company has top investors

Leadership

Previously Founder & President of interclick, before becoming CEO, and was on the Board of Directors for BrightLine and Adaptly. Current Mentor at Techstars alongside working at mParticle.

Spent 4 years as a Software Engineer and then worked as CEO of mStyle for over 5 years. Co-founded interclick and worked at Yahoo! as VP of Engineering.

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