Senior Analyst, ServiceTitan
Finance Transformation
$93.8-125.4k
+ Annual Bonus + Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$93.8-125.4k
+ Annual Bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- The ideal candidate is a strategic thinker with a strong background in business/Finance system analysis, project management and excellent communication skills
- They thrive on solving complex problems within a dynamic, growing, and fast-paced environment
- Bachelor’s degree is preferred or equivalent work experience
- 3+ years of Finance operations experience in SaaS (or similar) with a strong understanding of Finance processes
- Experience in creating process maps, writing technical user stories, documenting business requirements and running user acceptance tests
- Ability to understand business information to make effective business decisions in areas of expertise. Understanding of the business to apply knowledge and drive system & process best practices to meet organizational objectives
- Strong cross-functional (written & verbal) communication, with the ability to simplify and explain complex problems to stakeholders of all levels and backgrounds
- Ability to work backward from stakeholder needs to design and operationalize relevant system processes
- Ability to work against tight timelines; Project management experience is a plus
What the job involves
- ServiceTitan is looking for a Finance Senior Analyst with strong communication, organization, and critical thinking skills to join the Finance Transformation team
- In this role, you’ll help deliver results focusing on optimizing and automating current processes
- You’ll use your knowledge of processes and KPIs to solve business problems, leveraging technology and data-driven insights to define a scalable vision and measurable success metrics
- Become a trusted and reliable partner, collaborating closely with Leadership, Finance, Operations, and Business Technology teams, to build and optimize cross-functional processes to address business problems
- Participate in team events during the SDLC (e.g., daily stand-up, sprint planning, sprint review, sprint demos)
- Own high impact initiatives and drive from conception to execution and ongoing iteration. This includes analyzing, translating, and defining business requirements into technical solutions, providing updates to stakeholders, and making adjustments as needed for timely delivery
- Document and analyze current and proposed future state workflows to identify areas for improvement through process mapping
- Develop user stories, use cases, and functional specifications to effectively communicate requirements to developers
- Assist in user acceptance testing to ensure the tool meets requirements and functions as intended
- Gather user feedback and analyze usage data post-launch to inform future enhancements and updates
- Implement and maintain KPIs to track the effectiveness of new solutions. Use data-driven insights to continuously seek opportunities for innovation to drive ongoing improvements
- Partner with the Business Technology team to align business roadmap with cross-team capacity and prioritization for system development
- Perform ad-hoc or BAU requests from stakeholders
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
Share this job
View 49 more jobs at ServiceTitan