Manager of Customer ES Product Marketing, Salesforce

• 8+ years of experience in Product Marketing, Customer Marketing, or Communications, preferably in SaaS or AI-driven technologies
• Experience creating engaging, high-quality product demos that effectively communicate value
• Strong storytelling and content development skills, with the ability to translate technical features into compelling narratives
• Skilled at crafting clear, executive-friendly messaging for diverse audiences
• Experience working cross-functionally with Sales, Product, Customer Success, Business Technology and Marketing teams
• Data-driven mindset, leveraging analytics to enhance storytelling and content impact
• Strong presentation and design skills, with proficiency in PowerPoint, Google Slides, and demo tools
• Passion for innovation, customer success, and elevating the employee experience through technology

• Our Equality and Engagement team works to build industry-leading talent experiences, create equal opportunities, drive innovation, and bring everyone along in the future of Agentforce
• Our Employee Success innovation and storytelling team within the department creates best in class product marketing, demos, and storytelling to amplify our employee experience transformation through the power of humans and agents working together
• Develop product positioning and messaging for Salesforce Employee Success Agentforce solutions, ensuring consistency and alignment with customer needs and market trends
• Create clear and compelling messaging that highlights how Salesforce’s Employee Success products (including Agentforce solutions) help organizations improve employee engagement, productivity, and business outcomes
• Tailor messaging for different customer segments, including C-suite executives, HR leaders, and frontline employees, ensuring the product’s value is clearly articulated
• Lead go-to-market (GTM) strategy for Employee Success product launches, working closely with Sales, Product, BT and Customer Success teams
• Drive the execution of product launches, ensuring all marketing materials, presentations, and demos are ready and aligned
• Create and optimize customer-facing content, such as product sheets, FAQs, and success stories, that support sales and customer engagement efforts
• Develop and deliver impactful product demos that showcase the full potential of
• Collaborate with cross functional teams across Salesforce to refine demos and ensure they effectively communicate product value
• Ensure demos are clear, engaging, and demonstrate the measurable business impact that Salesforce products can drive Customer Engagement & Relationship Building
• Build strong relationships with key customers, acting as a trusted advisor and expert on Salesforce Employee Success solutions
• Partner with Sales and Customer Success teams to identify opportunities to integrate demos and product discussions into customer touchpoints, including sales meetings, webinars, and executive briefings
• Gather feedback from customers to refine product messaging, demos, and customer-facing content
• Stay current on industry trends and competitor offerings related to workforce engagement tools
• Use insights from market research and competitive analysis to inform product positioning and adjust marketing strategies as needed

• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

Total funding: $64.5m

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.