Lead Product Manager, Veho
Consumer
$170-190k
Last-mile delivery logistics for eCommerce
Job no longer available
Last-mile delivery logistics for eCommerce
501-1000 employees
Job no longer available
$170-190k
501-1000 employees
Company mission
To revolutionize the world of package delivery by creating exceptional experiences for customers and drivers.
Role
Who you are
- 5+ years of relevant work experience in Product Management
- 3+ years experience coordinating between multiple project stakeholders, technical program managers, and software development teams
Desirable
- 4 year Bachelor’s degree in Computer Science, Engineering, or a related field (preferred)
- Experience building consumer facing mobile applications (preferred)
- Ability to move with a high degree of velocity while balancing quality
- Experience with exceptional customer facing digital products
- Experience with digital marketing and advertising
- Ability to communicate and influence both technical and non-technical stakeholders
- Willingness and ability to learn and lean-in wherever there is a need
- Strong analytical problem solving skills; an ability to pull and analyze data using using SQL and BI tools and take a ‘data first’ approach
- Ruthless prioritization to focus on the most impactful features and products
- Strong customer intuition; proven success translating customer needs into crisp product requirements
- Ability to operate effectively in white to gray spaces
- Passionate team player that takes ownership, is candid with feedback, and treats everyone with respect.
What the job involves
- As a Product Manager focused on Consumer Experience, you will lead a cross-functional team responsible for creating magic for our customers
- Specifically, you will work on products that improve the delivery experience for the package recipient and make Brands (the partners we deliver for) excited to work with us
- This PM will be instrumental in shaping and bringing to life this holistic vision
- This includes a heavy focus on the data infrastructure, the new Consumer mobile app (Veho Mobile), and Consumer notifications. This role will play an important strategic role in shaping the long term direction for the Veho customer experience
- Collaborating with engineering, design, and horizontal business partners
- Creating an overarching consumer strategy and ecosystem in close partnership with the Client team
- Creating a prioritized roadmap and rapidly launching features for Veho’s consumer data ecosystem, mobile app and growing messaging systemConducting user research
- Understand and synthesize security and compliance requirements in PRD’sDesigning, running, and evaluating experiments
- Making customer insight and data backed recommendationsDeveloping rich PRD’s which inform and guide the team Mocking up wireframes in tools such a Figma
- Creating stories to clearly articulate intent for the Engineering teamAutonomously owning features from concept to maturity
Our take
Over 2M online merchant ship over 165B packages to doorsteps across the United States every year. Every one of those deliveries represents a potential difference between happy customers willing to purchase again and refer friends, and a WISMO ("where is my order?!") catastrophe.
Veho is seeking to turn those deliveries from a risk into an opportunity for online brands. The next-day delivery platform leverages a gig economy workforce and its modern communication platform to create a greatly improved last-mile logistics experience for brands and their customers.
Now that the company has been able to build out an impressive technology platform - think optimized routes and driver-customer communication channels - it is now seeking major geographic expansion.
The company is facing competition from both traditional delivery companies like FedEx as well as newer venture-backed attempts to disrupt the space like Deliverr. However, its already impressive economies of scale and customer experience means it is well positioned to dominate the market in the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$170m
SERIES B
Dec 2021
$125m
SERIES A
Total funding: $303.4m
Company benefits
- Competitive salaries
- Meaningful equity opportunities
- Paid time off
- 401(k) retirement plan
- Medical, dental, and vision insurance
- Life insurance
- Short & long-term disability insurance
- FSA & HSA accounts
- Paid parental leave
- Wellness programs, perks, and discounts
Company HQ
Manhattan, New York, NY
Leadership
Itamar Zur
(Co-Founder & CEO)Itamar previously worked as a Sales & Customer Success Manager at Monday.com. Before that, he worked as a Brand Manager at Procter & Gamble.
Fred Cook
(Co-Founder & President)Fred previously served as the VP Marketing of P4P Marketing. Before that, he Co-Founded Gondola where he served as the CEO for 1 year. He also co-founded OneMove where he served as the CEO for 2 years.
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