Software Engineer, SeatGeek
Developer Experience
$121-175k
+ Equity
More information about location
Ticketing platform for live events
Open for applications
Ticketing platform for live events
501-1000 employees
Open for applications
$121-175k
+ Equity
More information about location
501-1000 employees
Company mission
To power a new, open entertainment industry where fans have effortless access to experiences, and team, venues, and shows have seamless access to their audiences.
Role
Who you are
- 2+ years of experience contributing to the design, development, or operation of either platform or product applications
- A passion for delivering frictionless, high-quality user interfaces to accelerate developer workflows
- Familiarity with building, running, or improving production systems, and an interest in reliability, security, scalability, and safe ways to deploy and operate software
- A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
- An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
- Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
- A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement
- You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned:
- Languages: Python, Go, HCL, Yaml
- Version control: GitLab
- AI Tooling: Cursor, Claude
- Infrastructure: AWS, Kubernetes / EKS, Terraform
- Monitoring & Alerting: Datadog
- Networking: Fastly, Kong, Cilium
- Data: Kafka, Flink, Redshift
What the job involves
- We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs
- Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most
- The Developer Experience team is responsible for shaping how developers at SeatGeek build, iterate on and release code
- Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliablyPartner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business growContribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
- Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
- Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
- Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
- Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
- Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
- Share context and learnings through documentation, design discussions, and collaboration across teams
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Apr 2017
$75.7m
SERIES D
Total funding: $416.8m
Company benefits
- Benefits: We provide access to high-quality health insurance coverage, ample paid time off, and a matching 401k program.
- Parental leave: Congrats on welcoming a bundle of joy into your life! We offer 16 weeks of leave in a 12-month period.
- Subscriptions: Health and wellness are incredibly important so we cover employee subscriptions to services like One Medical, Ginger.io and Headspace.
- Team events: Regular virtual team hangs & happy hours are essential, especially while we’re all working remotely. We also put our typical day-to-day work aside for company-wide hackathons 3-4 times per year.
- Ticket perk: SeatGeek employees receive a monthly ticket-purchase stipend for live events!
- Flexible work environment: Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely. A WFH stipend to support your home office setup.
Company HQ
Flatiron District, New York, NY
Leadership
Jack Groetzinger
(Co-Founder & CEO)Jack is also a Founding Partner at Founder Creative. Previously, he founded Scribnia and worked as an Associate Consultant at Bain & Company.
Russell D'Souza
(Co-Founder)Previously, Russell co-founded Scribnia and worked as an Analyst at Monitor Group.
Eric Waller
(Co-Founder & CTO)Eric previously co-founded Niqos where he worked as a Web Developer for 3 years. He also served as a Web Developer at Tickerhound and as a User Experience Engineer at Amie Street.
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