Developer Support Engineer, RevenueCat
$107k
In-app subscription platform
Job no longer available
In-app subscription platform
21-100 employees
Job no longer available
$107k
21-100 employees
Company mission
Help developers make more money.
Role
Who you are
- You have 1-2 years experience in a technical role (support engineering, software engineering, technical account management)
- You have an interest in "wearing many hats," doing what it takes to help developers every day
- You have experience in one or more of the following: iOS (Swift / Objective-C), Android (Java / Kotlin), Dart, React Native
- You have experience debugging code issues utilizing stack traces
- You have an understanding of the mobile development and release process
- You have excellent verbal, written and interpersonal communication skills: You will be writing, presenting to and speaking with developers and colleagues daily
- You have empathy for developers and their development/learning process: we usually hear from developers at their lowest and need to be understanding
- You have great debugging skills: You will be identifying why apps aren’t working, often with limited information
- You have a demonstrated creative problem-solving approach and strong analytical skills
- You’re able to overlap your core working hours with Central Time Zone
- Bonus points if you’ve used RevenueCat before or have shipped your own app
What the job involves
- We’re looking for a Developer Support Engineer to help provide a great experience for developers integrating the RevenueCat SDK into their apps
- As a member of our support engineering team, you’ll work directly with Engineering and Product to create an excellent developer experience and achieve our mission of helping developers make more money
- In the first month, you'll:
- Learn the common frustrations our customers have, and help them ship their apps
- Make improvements to our docs and support articles
- Work with engineering to untangle complex tickets
- Within the first 3 months, you'll:
- Make product suggestions that will improve the developer experience and reduce support
- Build internal apps to test and reproduce issues
- Work directly with customers to assist with onboarding and solution engineering
- Within the first 6 months, you'll:
- Identify key problem areas for developers and make targeted improvements that help developers
- Improve and create internal tools and dashboards for support and other internal processes
- Make significant contributions to the support process that helps you and your teammates be more efficient
- Within the first 12 months, you'll:
- Develop a super-hero like intuition for the root causes of tickets and become an expert troubleshooter
- Interview, hire and mentor additional support engineers
- Discover new and unexpected ways to delight developers with our support experience
Our take
RevenueCat was founded by developers who understood the complexities of scaling a subscription app firsthand. The company’s software development kit (SDK) solution gives companies the tools they need to build a subscription business for Android and iOS.
Although similar subscription companies exist, RevenueCat’s main differentiator is that its application processing interface is easy to use for developers and accessibly priced - RevenueCat charges a small percentage of an app’s sales instead of a flat fee.
Top companies like VSCO, Notion, WidgetSmith, Buffer, and Fishbrain use RevenueCat to power their subscriptions at scale, and the company is now handling subscriptions for millions of mobile subscriptions across thousands of apps. It continues to expand operations and make new partnerships towards bettering its capabilities for the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2025
$38m
SERIES C
Apr 2024
$12m
SERIES C
Total funding: $106.7m
Company benefits
- Competitive equity in a fast-growing, Series C startup backed by top tier investors including Y Combinator
- 10 year window to exercise vested equity options
- Fully remote work environment that promotes autonomy and flexibility
- Suggested 4 to 5 weeks time off to recharge and focus on mental, physical, and emotional health
- $2,000 USD to build your personal workspace
- $1,000 USD annual stipend for your continuous learning and growth
Company values
- Customer Obsession
- Always Be Shipping
- Own It
- Balance
Articles
Leadership
Jacob Eiting
(Co-Founder & CEO)Background as CTO at Elevate Labs and Software Engineer at Mino Games & Apple.
Miguel Carranza
(Co-Founder & CTO)Previously the Director of Engineering at Elevate Labs and a Software Engineer at MindSnacks.
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