Senior Business Operations Associate, Maze

• 4+ years experience in business operations, strategy, consulting, and/or investment banking
• Experience in fast-paced, ambiguous environments driving projects from strategy through implementation. You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen
• Analytical mindset: ability to structure strategic analyses, gather insights (data-driven, stakeholders’ point of views, etc..) and translate these into actionable recommendations
• Exceptional communication skills to deliver your recommendations effectively and concisely (e.g proficiency in memo-writing, Excel/GSheets, and Powerpoint/GSlides). You can influence without direct authority
• High-energy team player who works well cross-functionally and has a strong track-record of building strong collaborative relationships across the org
• Knowledge or willingness to learn SQL

Desirable

• We are looking to build out our Business Strategy & Operations (BizOps) team
• The mission of the BizOps team is to help Maze grow faster and run better. To achieve this, we use deep analytical work, operational excellence, and cross-functional collaboration to help the leadership team make the right decisions
• In this role, you will gain a significant amount of exposure to the Senior Leadership team, working with them to build their strategy and processes
• As one of the first members for the BizOps team, you will be instrumental in shaping the future of the function and the overall business
• Help Maze’s senior leadership make strategic decisions and execute quickly:
• Identify new areas for growth and optimization across Maze
• Lead the highest-priority cross-functional initiatives for the company such as pricing & packaging, informing our product roadmap, new product launch, and other strategic product/GTM investments
• Serve as the connective tissue of a cross-functional team (including  Sales, Product, Marketing, Revenue Operations, Finance, and other internal groups, etc.), working to share knowledge and drive people towards a common goal
• Diagnose the Health of the Business: Define the metrics that matter. Keep a pulse on business performance and analyze key business drivers. Build remediation plans when metrics are trending below plan
• Maintain and optimize the Operational Cadence of the business: Includes weekly reporting, eTeam program management, Annual planning, Board meetings, OKRs, QBRs, and company-wide comms
• Incubate new product lines, working with stakeholders (internal, partners) and customers to bring them value and build out a scalable process to grow
• You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze