Field Account Manager, CornerUp
$45-80k
Up to 20k in bonuses
Procurement platform for corner shops
Job no longer available
Procurement platform for corner shops
1-20 employees
Job no longer available
$45-80k
Up to 20k in bonuses
1-20 employees
Company mission
To enable small businesses to compete with today's large retailers by transforming the way in which they operate through technology and modernization, empowering independent retailers to do their best work and better serve their neighbourhood communities.
Role
Who you are
- 1-4 years of work experience
- Able to multitask and engage with clients both in person and remotely
- Strong organizational skills and follow-up
- Comfortable or savvy with tech
- Bilingual in Spanish and/or Arabic is very helpful but not required
- Experience working in restaurants or local e-commerce is a plus
- From NYC or desire to explore NYC is also a plus
- Communicates Effectively. You listen well and excel at verbal and written communications that convey a clear understanding of the unique needs of different audiences
- Successfully Form, Develop and Maintain Relationships. You thrive being around others and working collaboratively to meet shared objectives
- Hungry, moldable, and goal-oriented. You have a positive, can-do attitude
- Problem Solver. Understand the CU processes and be willing to provide solutions to improve business functionality
What the job involves
- We’re looking for a Field Account Manager to join our growing Sales and Account Management Team.
- You will be responsible for the retention, growth, and support of our existing client portfolio. We define a client as a customer who has placed 3+ orders with CornerUp
- Own your entire portfolio and serve as the main point of contact for clients
- Achieve weekly and monthly revenue targets
- Walk clients through digital ordering flow and encourage digital adoption. Assist clients with app-related issues (including troubleshooting order flow, explaining app features, assisting with placing orders, and making sure customers are proficient with their tools). Assist clients with any order inquiries, product requests, and any additional requests
- Spend 3-4 days/week or up to 70% of your time in the field. The remaining time can be spent at the office or home setting appointments, logging feedback, and maintaining portfolio health
- Visit at least 15 accounts per day in your assigned territory
- Visit all high-touch clients at least once a month
- Reengage churned clients through visits, calls, and scheduled meetings
- Introduce new products, categories, and features to your clients to drive transaction size
- Launch new initiatives and conduct product market research with client base
- Ensure customers are engaging with internal promotional and marketing initiatives
- Collect and relay customer feedback to relevant cross-functional teams
Our take
CornerUp is a marketplace startup that has emerged as a key player in transforming the operations of small food retailers. It provides independent convenience stores and bodegas with the technological solutions they need in order to compete effectively against larger retailers.
The platform serves as a unified hub for corner stores and small food retailers to streamline their inventory management and procurement processes. With up-to-date technology usually unaffordable for small business and a clean user interface, tt simplifies the discovery and purchasing of inventory. Ultimately it improves the efficiency and profitability of corner shops, improving their ability to better cater to their local communities.
The company has received funding from the Partnership Fund for New York City, a testament to the positive impact its platform is having for the city's businesses. Going far beyond inventory management, CornerUp fosters an environment where small businesses thrive as vibrant contributors to their neighbourhoods.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jul 2023
$1.5m
SEED
Jul 2022
$7.5m
SEED
Total funding: $9m
Company benefits
- PTO
- Medical, dental, vision & supplemental insurance coverage
- Commuter benefits
- Team events
- Equity
Company HQ
Civic Center, New York, NY
Leadership
Harrison Azizi
(Co-founder & COO)Graduated from the George Washington University with a B.S. in Organizational Sciences & Entrepreneurship. Co-founded Covet Shipping (acquired by AxleHire). Also previously worked as a Launch Director at REEF Technologies and as the Head of Operations at Bond.
Tyler Dean
(Co-founder)Graduated from Claremont McKenna College with a Bachelor's Degree in Financial Economics & Data Science. Co-Founder of ConfluenceVC and Aikito.
Jason Diaz
(Co-founder)Graduated from The Wharton School with a B.S. in Economics & Finance. Previously served as the CEO at Frontier Payments. Is now a Consultant at Septuagint Solutions.
Amol Sarva
(Co-founder)Graduated from Columbia University with a B.A. in Economics & Philosophy. Co-founder of Knotable, Popular Change, Ratio 21, and Aikito.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job