Customer Support Representative, Ikerian

German & English Speaker

Salary not provided
Hubspot
Junior level
Remote in EU, UK

More information about location

Ikerian

AI-powered medical R&D

Open for applications

Ikerian

AI-powered medical R&D

21-100 employees

B2BArtificial IntelligenceMedTech

Open for applications

Salary not provided
Hubspot
Junior level
Remote in EU, UK

More information about location

21-100 employees

B2BArtificial IntelligenceMedTech

Company mission

To tackle inefficiencies in healthcare with disease specific solutions, improving outcomes for patients.

Company mission

To tackle inefficiencies in healthcare with disease specific solutions, improving outcomes for patients.

Few candidates hear
back within 2 weeks

Our take

The advancement of AI means that medical data can be analysed to predict health risks, enabling proactive care which reduces costs and improves outcomes. Ikerian, formerly RetinAI Medical, is a Swiss digital healthcare firm dedicated to enabling faster and better healthcare decisions.

The company leverages AI to streamline medical image and data management, standardising and analysing multimodal healthcare data. It serves a range of medical sectors, including rare diseases, and has made noteworthy collaborations with industry leaders and major pharma players. In 2024, it made moves into a new market, debuting the discovery platform for ophthalmologists and optometrists.

The company's impressive Series A fundraise highlights the significance of its AI technology, and will support the accelerated development of its offerings. Ultimately, the company's vision is to democratise accessible healthcare, leveraging data to address systemic and chronic diseases.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • A chance to be part of an exceptional team driving innovation in healthcare
  • Supportive work environment that fosters work-life balance
  • Opportunities for professional growth and development in an international setting
  • A culture of collaboration and inclusion, which is fundamental to our ethos
  • Occasional travel to our HQ in Switzerland, immersing you in our core operations and company culture
  • Provision of hardware and software equipment to facilitate efficient and effective remote work

Leadership

Also works as a Startup Trainer and Coach for Venturelab. Previously worked for the Innovation Forum as Director of Global Business Development.

Also works as Project Lead at The Open Toolkit Library. Prior to this, was a Doctoral Assistant for the ARTORG Center for Biomedical Engineering Research.

Previously worked as a Research Engineer for the Federal Polytechnic School of Lausanne. Was also a Software Engineer for both ELCA Informatique and Eiffel Software.

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Software Engineering