Lead Content Designer, HeliosX

12 month Maternity Cover

Salary not provided

+ Equity allocations with significant upside potential

Figma

Miro

Senior and Expert level

London

1+ day a week in office

Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK

Open for applications

Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK

201-500 employees

HealthcareB2CPersonal healthMencareD2CBeautyWellbeingeCommerceMedTechProduct

Open for applications

Salary not provided

+ Equity allocations with significant upside potential

Figma

Miro

Senior and Expert level

London

1+ day a week in office

201-500 employees

HealthcareB2CPersonal healthMencareD2CBeautyWellbeingeCommerceMedTechProduct

Company mission

Creating a more confident world, where everyone can take control of their health to lead happier and healthier lives.

Job

Company

Role

Who you are

5+ years of experience in content design, ideally in healthcare or a related field
A portfolio that demonstrates a broad range of experience from large content strategy pieces to writing impactful UX copy
Experience creating accessible content that adheres to NHS or GOV.UK style guides
Experience in product discovery, such as conducting user research, understanding customer needs and boiling these down to actionable content requirements
Experience with rapid prototyping and agile methodologies
Hands-on experience working with Figma, Miro, or similar tools

What the job involves

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions
You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone
As the Lead Content Designer, you’ll play a key role in shaping how users experience our products through clear, accessible, and meaningful content
You’ll champion content design across multiple brands and markets, developing scalable systems, tools, and workflows that elevate the craft and impact of UX writing
Working at the intersection of product, design, research, and engineering, you’ll collaborate on intuitive solutions that meet user needs and business goals
If you're passionate about designing with words, building strong content practices, and advocating for users across diverse teams, this role offers the opportunity to drive real change and create content that truly matters
Progress scalable content design and UX writing guides to be used across multiple brands, products and geographies (we operate in USA and UK currently)
Build strong and influential relationships with stakeholders, advocating the value of content design, and presenting ideas
Actively grow the content design practice, embedding content design into ways of working
Support the implementation of a new content management system
Managing the content design workflow alongside other content designers
Plan and support research activities such as user interviews, comprehension testing, data and insight gathering, and competitor analysis
Apply insights into user behaviour and mental models together with content design best practices to create effective content for complex health tech products

Salary benchmarks

Our take

Generally speaking, the healthcare sector is slow to adopt new technologies. HeliosX bucks the trend, having been founded in 2013 to provide quicker, convenient access to medications through the use of cutting-edge tech.

HeliosX aims to improve the quality, accessibility and affordability of healthcare across the UK, US and Europe. With millions of customers worldwide, it operates across the medical, dermatology, and nutritional supplement sectors through its top-selling brands and products - Dermatica (personalised skincare brand), MedExpress (telepharmacy), Levity (prescription weight loss), ZipHealth (online medical consultations & pharmacy) and their men's health brand, RocketRx.

HeliosX has seen its global revenue rocket from £60m to £180m between 2023 and 2024. This growth is impressive for a company that's had no external funding, and it aims to accelerate its expansion in 2025 by moving into new territories.

Freddie

Company Specialist at Welcome to the Jungle

Insights

62% female employees

34% employee growth in 12 months

Glassdoor (4.4)

Trustpilot (4.4)

Company

Employee endorsements

Team energy

"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."

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Company benefits

Monthly Socials
Health Insurance
Gym discount
Flexible working
£1,000 Annual Learning and Development budget
Audible Subscription
Pension Contribution
25 days holiday + UK Bank holidays
Free HeliosX Products

Company values

Build Team Excellence
Putting Customers First
Today Not Tomorrow
Thinking Differently
Act Like an Owner
Keep it Simple
Do More With Less
Communicate Candidly

Company HQ

London, UK

Articles

The Hard Truth About Online Skincare Prescription Services

Leadership

Dwayne D'Souza

(Founder & Chairman of the Board)

After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.

Stuart Peak

(CEO)

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