Senior / Staff Site Reliability Engineer, Sage
$175-230k
+ Stock options
3+ days a week in office (Union Square, NY)
Modern operating system for senior care
Be an early applicant
Modern operating system for senior care
101-200 employees
Be an early applicant
$175-230k
+ Stock options
3+ days a week in office (Union Square, NY)
101-200 employees
Company mission
To improve the care and quality of life for caregivers and older adults.
Role
Who you are
- 7-12+ years of experience in software engineering, infrastructure engineering, or site reliability engineering, operating large-scale distributed systems in production
- Experience operating and supporting edge or device-based systems, including managing connectivity, observability, remote updates, and reliability for distributed hardware deployments such as IoT or field devices
- Strong networking fundamentals, including experience debugging distributed system issues across load balancers, DNS, TLS, and VPC networking within platforms like Amazon Virtual Private Cloud or similar cloud networking environments
- Experience operating and scaling production databases, including performance tuning, replication, backup/recovery strategies, and high availability for systems such as PostgreSQL, MySQL, or distributed databases
- Deep expertise in cloud infrastructure, such as Amazon Web Services or Google Cloud Platform
- Strong experience designing and operating highly available systems, including strategies for redundancy, failover, disaster recovery, and capacity planning. Expertise in containerization and orchestration, particularly with Kubernetes and modern container platforms
- Advanced observability and monitoring skills, using tools such as Datadog, Prometheus or Grafana
- Strong programming ability in languages commonly used for infrastructure and reliability engineering (e.g., Go, Python, or Java), with experience building internal tooling and automation
- Deep knowledge of infrastructure-as-code practices, including tools like Terraform or Pulumi. Proven experience leading reliability initiatives, such as defining SLOs/SLIs, improving incident response processes, and driving post-incident reviews
- Ability to influence engineering teams across the organization, guiding best practices for reliability, scalability, and operational excellence
- Strong incident management and production debugging skills, with experience coordinating responses to complex outages and improving long-term system resilience
Desirable
- Experience introducing and scaling SRE practices in early-stage or high-growth organizations, helping transition teams from reactive operations to proactive reliability engineering
- Experience designing disaster recovery and business continuity strategies, including multi-region deployments, backup validation, and recovery testing for critical systems
What the job involves
- Sage provides life-saving functionality that improves the lives of our older population. This role is critical to ensure Sage can live up to its mission to be a 24x7, highly available platform for elder care. As a Site Reliability Engineer, you’ll partner with engineering teams across the organization to achieve four 9s of uptime for our platform
- Design and evolve highly reliable system architectures, ensuring high availability, fault tolerance, and scalability across Sage’s production infrastructure
- Lead complex incident response efforts, coordinating across engineering teams to quickly diagnose and resolve production issues while driving thorough post-incident reviews and long-term reliability improvements
- Define and implement organization-wide observability practices, including metrics, logging, tracing, and actionable alerting to ensure strong visibility into system health
- Establish and maintain reliability standards, including defining SLIs, SLOs, and error budgets, and partnering with engineering teams to integrate these practices into the software development lifecycle
- Drive automation and infrastructure improvements that reduce operational toil and improve the efficiency and reliability of deployments, monitoring, and operational workflows
- Partner with engineering teams on system design and architecture reviews, ensuring reliability, scalability, and operational best practices are considered early in the development process
- Evolve Sage’s cloud infrastructure, including networking, compute, storage, and security practices to support scalable and resilient systems
- Operate and improve critical data infrastructure, ensuring high availability, performance, backup strategies, and disaster recovery processes for production databases
- Lead capacity planning and auto-scaling efforts, ensuring infrastructure and systems scale effectively as product usage grows
- Build internal tooling and platforms that improve the developer experience, simplify debugging, and enable safer and more reliable deployments
Our take
In the event of an accident or fall, elder care facilities largely rely on outdated nurse call systems, which can mean residents wait longer than necessary to receive care or attention. Sage solves this problem by providing carers and institutions with a modern operating system.
Sage's caregiver app allows carers to identify patients in need of help, as well as providing tools for triage and the reviewing of care information. As one of the first companies to bring a data-driven approach to elder care in this way, Sage has received strong attention and raised impressive funding, most recently with the acquisition of $65M.
The age-tech market is growing steadily, and becoming more competitive, which means Sage will need to invest heavily in scaling its outreach in order to consolidate its progress. That said, it has established an early foothold which gives it a place to work from as it develops into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Mar 2026
$65m
SERIES C
Dec 2024
$35m
SERIES B
Total funding: $124m
Company benefits
- You and your health: Your health comes first. Sage covers 100% of your individual medical premium, plus dental and vision. Every employee also gets a free OneMedical membership for modern primary care, plus access to mental health support through Talkspace, fertility care through KindBody, and virtual medicine through Teladoc.
- Your family and time: When life happens, we're with you. Sage grants eight weeks of parental leave to non-birthing parents and 12 weeks to birthing parents. We also offer a hybrid work schedule and unlimited PTO, which we encourage you to use. In addition, Sage has seven company holidays and closes for two weeks at the end of December.
- Your financial future: You're building something here, so you should own a piece of it. All full-time employees receive equity as part of their compensation package, along with a 401(k) through Empower, flexible spending accounts for medical and dependent care, and commuter benefits through Optum Financial.
Company HQ
Chelsea, New York, NY
Leadership
Ellen Johnston
(Co-Founder & CPO)Previously Co-Founder, Creative Director and CEO of Makr. She also worked as Director of Digital Experience at Staples.
Matt Lynch
(Co-Founder & CTO)Previously a Senior Software Engineer at the Naval Surface Warfare Center, and a Software Engineering Group Lead at Palantir Technologies.
Raj Mehra
(Co-Founder & CEO)Raj previously co-founded Coupon Doc. He also worked in Corporate Development at Palantir Technologies and as a Head of Strategy & Operations at Cedar.
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