Operations Analyst Intern, Wayfair
Summer 2025
More information about location
4 days a week in office
A global online homeware marketplace
Open for applications
A global online homeware marketplace
1001+ employees
Open for applications
More information about location
4 days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- Currently pursuing a Bachelors or higher with the expectation that degree will be obtained between December 2025 and Summer 2026 with a 3.0 GPA minimum
- Must be returning to the course of study following completion of the internship
- Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from June 2 - August 8, 2025 in our Boston office
- You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future
Desirable
- Strong consultative skills: ability to work effectively and persuasively with a highly cross- functional group of business partners to complete 10 week internship project
- Strong business acumen: ability to understand how various parts of the business interact; can identify and approach problems from a customer or supplier perspective
- Exceptional analytical and quantitative problem-solving skills: excited about working with and synthesizing big data into actionable insights; comfortable using data software to conduct analyses and synthesize findings
- Excellent written and verbal communication skills: ability to summarize and share results with key stakeholders
- Proficient with Microsoft Excel/Google Sheets
- Familiarity with any programming language or motivation to learn and develop the skill-set (Google BigQuery/SQL, R, Python)
What the job involves
- Wayfair’s Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain from overseas factories to customer’s front doors
- This team works directly with suppliers, vendors, and customers to provide new levels of efficiency and performance
- They also interact internally with Product, Engineering and Business Intelligence teams to generate the core analytical insights that enable Wayfair to tackle transportation, warehousing, and delivery challenges
- As an Operations Analyst Intern, you’ll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the day-to-day efficiency of a complex and sophisticated global supply chain
- Leverage data to analyze the Operations organization and develop business cases for strategic initiatives that drive speed, reliability, and cost reduction throughout our supply chain
- Create cross-functional partnerships throughout Operations and other areas of the business to solve problems and innovate tools and processes
- Build strong relationships and collaborate with suppliers, carriers, and field teams to improve operational performance that can scale with Wayfair’s continued growth
- Work effectively with peers and managers by demonstrating high quality communication and teamwork
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
Salary benchmarks
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