Manager of Partner Growth, Cardless
$122-155k
+ Equity
5 days a week in office (Jackson Square, CA)
Co-branded credit card creation platform
Be an early applicant
Co-branded credit card creation platform
21-100 employees
Be an early applicant
$122-155k
+ Equity
5 days a week in office (Jackson Square, CA)
21-100 employees
Company mission
To make credit more engaging, rewarding, and accessible.
Role
Who you are
- 5-10 years in business development, partnerships, sales, or an account management role with meaningful exposure to financial services — ideally including time at a bank, card issuer, or payment network
- A demonstrated track record of cultivating and growing major enterprise partnerships by adding major new milestones, new processes, and top-line revenue
- Payments expertise, with working knowledge of schemes, payments risk and fraud, and other payments basics
- Relationship Stewardship: You know how to keep a relationship deepening over years. You can be the same partner's first call three years in, because you've earned it every week along the way
- Financial Services Fluency: You understand how card programs work — the economics, the players, the contract structures, the regulatory context — well enough to have a credible commercial conversation with a partner's finance or operations leadership, and to notice when a program's numbers are quietly drifting off track
- Operational Discipline: You run a clean portfolio. You know the health of every account, what's at risk, and what the next step is for each one. Nothing falls through the cracks because you didn't know it was there
- Communication and Presence: You are effective in a room with senior partner executives — as comfortable delivering hard news or defusing a tense escalation as you are running a polished quarterly business review. You can also write
- Cross-Functional Orchestration: You know how Cardless actually works internally — who owns what, who moves fast, who needs to be looped in early — and you use that knowledge to get a partner's problem solved quickly instead of stuck in a queue
- Judgment and Autonomy: You can prioritize your time across a portfolio of accounts with different needs, and make good calls about which squeaky wheel actually deserves grease — without needing to be managed at the activity level
What the job involves
- Cardless doesn't just need to land brand partners — once a partner like Coinbase or Bilt signs on, someone has to make sure their card program actually works, keeps growing, and never feels like a black box on the other end
- That requires someone who owns the relationship after the ink dries, spots problems before the partner has to raise them, and knows how to find the next dollar of growth inside an account that already trusts Cardless. This role is that person
- As Manager of Partner Growth, you will own the full portfolio of live Cardless brand partners
- You will be the primary point of contact for accounts like Coinbase and Bilt — responsible for the health of each relationship, the performance of their card program, and identifying where there's room to expand it
- You will also be the internal quarterback for your accounts: triaging issues across product, support, and operations so partners get fast, accurate answers instead of getting bounced between teams
- This role reports to the Chief Business Officer of Cardless
- This is a hands-on, individual-contributor role with a clear mandate: keep every partner in your portfolio healthy, catch and resolve issues before they become escalations, and grow the value of each account over time
- You will be evaluated on portfolio retention, the speed and quality of issue resolution, and the growth you generate within existing accounts
- Serve as the primary point of contact for every partner in your portfolio — from Qatar Airlines to Coinbase to Bilt to whoever comes next — building the kind of trust that outlasts any single ticket or QBR
- Understand each partner's business, not just their card program: their goals, their internal dynamics, and what "success" looks like from their seat, not just from ours
- Build relationships with both the day-to-day operators and the executives at each partner, so you have the standing to raise hard truths and the credibility to be believed
- Represent Cardless internally as the voice of the partner — making sure product, support, and leadership understand what each account actually needs, not just what they happen to ask for
- Track the performance of every program in your portfolio — activation, spend, retention — and know which levers actually move those numbers for each partner
- Identify and pitch expansion opportunities within existing accounts — new features, new segments, new use cases — before the partner has to ask for them
- Bring a point of view to each partner on how their program compares to what's possible, drawing on data and patterns from across the Cardless portfolio, not just their own account
- Work with the product and business teams to make sure roadmap priorities reflect what will actually move the needle for partners who are already live, not just what's easiest to build
- Be the first call when something goes wrong — an outage, a compliance question, a partner complaint — and own getting it resolved, not just routed to someone else
- Build the internal relationships and judgment to know who to pull in fast, whether that's product, support, engineering, or compliance, and hold ownership of the issue until it's actually closed
- Distinguish signal from noise: know which issues are genuinely urgent to a partner's business and which are day-to-day friction that doesn't need to become a fire drill
- Close the loop with partners honestly — what happened, what Cardless is doing about it, and what they can expect going forward
- Run a regular cadence of business reviews with each partner, grounded in real performance data and a clear point of view on what's next for their program
- Maintain an honest, current view of account health across your portfolio — flagging risk early, before a partner has already started looking elsewhere
- Maintain the systems — CRM, account plans, escalation logs — that make account management repeatable and scalable as the portfolio grows
- Provide regular, honest reporting to leadership on portfolio health, growth opportunities, and the operational issues most worth fixing upstream
Our take
Cardless is a financial technology company attempting to modernise co-branded credit card programs. There are around 200 brands in the U.S. with traditional cards that haven't been modernised in over 20 years. These traditional cards, from the likes of Costco and Sam's, enable shoppers to collect reward points that they can use for things like travel.
Cardless’ co-founders are no strangers to the financial industry. Michael Spelfogel spent time at Visa, and Scott Kazmierowicz worked in banking for Goldman Sachs. Through their experiences, they spotted a gap in the market for simple, credit card loyalty programs that focus on customer experiences. For example, it helps popular consumer brands launch credit cards that can engage with their fans and reward them with bespoke benefits.
The global credit card market is valued at over $100 billion. It's certainly big enough for consumer brands to enter; however, with Cardless acting as a middleman, there's always a risk that it could get frozen out by the big banks. Nevertheless, it secured $60 million in Series C funding in 2025, which will be used to expand its products, partnerships and card programmes.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-30% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2025
$60m
SERIES C
Nov 2024
$30m
GROWTH EQUITY VC
Total funding: $140m
Company benefits
- 💸 Competitive salaries, equity, and a 401(k) plan
- 🏥 Top-of-the-line healthcare (medical, vision, and dental), with 100% primary coverage and 75% dependent coverage for medical
- 🌴 Unlimited paid time off, with a minimum of 15 days off per year
- 👶 Parental leave for birthing and non-birthing parents
- ✈️ Team trips & offsites
- For in-office employees:
- 🍱 Catered lunch at the office every day, plus plenty of snacks & drinks
- 🚎 $250/month commuter assistance for public transit or our parking garage
- For remote employees:
- 🖥️ $500 remote setup stipend to help you do your best work
Company HQ
Mission District, San Francisco, CA
Leadership
Scott Kazmierowicz
(Co-Founder & CEO)Former Investment Banker at Allen & Company and Bank of America. Former Software Engineer at Goldman Sachs. BS in Computer Science at Stanford University.
Michael Spelfogel
(Co-Founder & President)Former Data Scientist at Lyft and Rent the Runaway. Formerly in Commercial Card Management at Visa. BASc in Management Science and Engineering at Berkley.
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