Account Director, Bazaarvoice
Commercial & Enterprise
£81.3-180k
OTE
UGC-based shopper engagement platform
Open for applications
UGC-based shopper engagement platform
1001+ employees
Open for applications
£81.3-180k
OTE
1001+ employees
Company mission
To build smarter shopper experiences across the entire customer journey.
Role
Who you are
- The ideal candidate will excel in consultative selling, multi-threading across complex organizations, and positioning our solutions as critical business drivers
- 3+ years relative experience in software
- Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
- Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
- Proven ability to articulate a vision that resonates with the customer and demonstrates value
- Experience using two way discovery to uncover customer needs and matches solutions to those needs
- Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice
What the job involves
- We are seeking a dynamic and results-driven Enterprise Account Director to drive revenue growth by selling high-ROI solutions to enterprise customers
- This role requires a balance of strategic account management and new business hunting, ensuring both renewal expansion and net-new logo acquisition
- Pipeline generation to grow the revenue within existing accounts and generate opportunities with new accounts
- Ability to manage and grow a territory with accurate and realistic forecasting
- Partnering with internal stakeholders within the client to deliver clear ROI and build a joint plan to drive additional customer value and Bazaarvoice revenue
- Conduct in-depth discovery conversations to uncover customer challenges and position solutions that drive measurable impact
- Working collaboratively internally with teams (marketing, customer success, pre-sales etc.) to align on client and Bazaarvoice goals
Application process
- Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check
Salary benchmarks
Our take
User-generated content has become one of the biggest forces in online shopping and many people are turning to reviews from real customers instead of polished advertising campaigns. But that creates a challenge for brands, which now have to manage huge amounts of customer content while keeping it authentic and trustworthy.
Bazaarvoice is helping brands collect and share customer reviews, ratings, photos, and videos across online stores and social platforms. And its latest TikTok Shop integration allows brands to automatically place trusted customer reviews directly onto product pages, helping build trust and boost sales from day one.
Founded in 2005, Bazaarvoice now works with more than 13,000 brands and retailers worldwide, showing just how valuable authentic customer feedback has become in eCommerce. As shopping and social media continue to merge, demand for trusted user-generated content is only expected to grow, so its only likely Bazaarvoice will continue to grow too.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Mental wellness matters: All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
- Improve your community and b:generous: We believe in investing our time and money to support our communities globally.
- Embrace wellness and reward others: Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
- Paid sabbaticals: We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
- Recognition-based culture: We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
- Flexible work from home policies: The working world has changed. So have we.
Company HQ
Stonelake Office Park, Austin, TX
Leadership
Keith Nealon
(CEO)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
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