Sales Operations Manager, Tecovas
+ Eligibility to participate in Corporate Bonus Program
Online cowboy boots retailer
Open for applications
Online cowboy boots retailer
201-500 employees
Open for applications
+ Eligibility to participate in Corporate Bonus Program
201-500 employees
Company mission
To be the most beloved heritage western brand in the world by creating unparalleled products, experiences, and joy for everyone who crosses our path.
Role
Who you are
- Bachelor’s degree in a relevant field preferred, or equivalent combination of education and experience
- 3-8+ years of experience in sales operations, sales, supply chain, or a related area, with a proven track record of managing and optimizing processes
- Proven ability to manage complex projects and lead cross-functional teams
- You have strong analytical and problem solving skills with proficiency in Excel; familiarity with NetSuite, Elastic Suite and Tableau is a plus
- You are an effective collaborator who communicates clearly and kindly
- You are a self-starter with a strong work ethic, customer-centric mindset, and passion for the brand
- You can navigate ambiguity and manage multiple priorities in a fast-paced environment
What the job involves
- Tecovas is looking for a Sales Operations Manager to lead the building and scaling of the Tecovas operation to support our newest sales channel, wholesale
- Reporting directly to the Senior Director of Wholesale Operations, you will problem solve to deliver results for our customers, create and maintain operational infrastructure, and analyze data for actionable insights, all to support the growth of this rapidly expanding channel
- Manage B2B sales platform, including sales programming and item catalogs
- Build and maintain accurate line sheets to support selling
- Create tools and resources to support the Sales and Customer Experience teams, including new hire training
- Support the planning and execution of trade shows in coordination with Sales and Trade Marketing
- Oversee wholesale fulfillment process, from order receipt to shipment, ensuring accurate and timely execution across Customer Experience and Logistics
- Partner with Sales, Merchandising and Inventory Planning to set end consumer pricing (MAP policy) and audit marketplace on an ongoing basis to ensure compliance
- Problem solve as needs arise to support a best-in-class customer experience
- Build and scale the necessary internal processes to support a rapidly growing sales channel, partnering closely with key departments (Sales, Merchandising, Inventory Planning, Logistics, Accounting) to drive operational efficiency and effective communication
- Project manage key wholesale initiatives that require broader company resources
- Serve as an internal point of contact for Wholesale channel in supporting broader company objectives, including seasonal merchandising strategies, ad campaigns, annual planning, and more
- Analyze fulfillment and sales data to identify trends and make sales and process recommendations
- Provide timely, relevant sales performance updates and insights with key stakeholders
- Collaborate with Sales, Customer Experience and Inventory Planning to analyze demand and recommend actions to maintain optimal inventory levels
- Partner with broader Wholesale team to build and maintain product-level forecasts, providing timely, relevant information to Merchandising and Inventory Planning
Our take
Cowboy boots are timeless - an icon of American fashion that has endured through the ages. But Tecovas aims to bring them into the 21st Century with an online retail model that doesn’t skimp on quality.
Its boots are traditionally made at a veteran boot factory on Léon, Mexico with over 200 steps in the process, but Tecovas’s straight-to-consumer model allows the company to bypass middle-party retailers and knock nearly $100 off the average price points of their boots.
It’s the first company to offer this sort of model for this product, and has upended a billion-dollar industry in doing so. Its initial success has helped it to open 13 physical stores in Texas, the state with the biggest market for cowboy boots. But over 70% of Tecovas’s sales come from other states, allowing the company to essentially create new markets where other brands that only operated in brick-and-mortar stores are unable to compete.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2022
$56m
SERIES C
Feb 2020
$15m
SERIES B
Total funding: $105.4m
Company benefits
- We offer insurance plans that pay 99% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
- Paid Parental Leave
- Flexible PTO policy
- Corporate wellness program
- Generous employee discounts!
Company values
- We strive to do what's right
- It takes each and all of us
- We are trailblazers
- Clear is kind
- Obstacles are opportunities
- Fun is fun!
Company HQ
South River City, Austin, TX
Articles
Leadership
Paul Hedrick
(Executive Chairman)Former Trader Assistant at Belvedere and Business Analyst at McKinsey.
Salary benchmarks
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