Billing Specialist, Ashby
$60-85k
Offers Equity
All-in-one recruiting software
Be an early applicant
All-in-one recruiting software
201-500 employees
Be an early applicant
$60-85k
Offers Equity
201-500 employees
Company mission
To redefine the applicant tracking system (ATS) category, providing talent teams with analytics, workflows and automation.
Role
Who you are
- We’re seeking someone who embraces change and brings a proactive, solutions-focused mindset to evolving our billing practices
- 2+ years of billing experience (SaaS experience strongly preferred)
- Experience with subscription billing models
- Strong excel skills and comfort working with data
- Excellent attention to detail and organizational skills
- Ability to manage multiple priorities in a high-growth environment
- You are solutions oriented. You balance creative problem-solving with strong operational follow-through. You don’t just identify issues, you take ownership and drive them to resolution
- You are detail oriented. Accuracy and precision are critical in this role. You take pride in clean data, well-documented processes, and getting the numbers right
- You are adaptable. You embrace continuous learning and actively apply new insights to improve your work. You’re comfortable refining processes as the business evolves
What the job involves
- We are looking for a detail-oriented and motivated Billing Specialist to support the end-end billing process for a high-growth SaaS business. The ideal candidate is detail-oriented, organized, and thrives in a dynamic environment focused on long-term impact and timely execution
- As we prepare for our first financial audit and continue to scale, this role offers strong growth potential. You’ll play a key role in ensuring billing accuracy, process improvement, responding to customer inquiries, and partnering cross-functionally on revenue-related initiatives
- Review customer contracts and ensure accurate billing setup in the system
- Process subscription changes, upgrades, downgrades, and renewals
- Ensure billing completeness on a monthly basis
- Apply customer payments
- Assist with collections efforts, including monitoring aging reports and following up with customers
- Respond to customer billing inquiries in a timely and professional manner
- Support revenue-related reporting and analysis
- Assist with audit requests and documentation
- Partner cross-functionally on process improvements related to quote-to-cash
- Support ad-hoc accounting and finance projects as needed
Application process
- Deadline to Apply: March 9 2026
- At Ashby, we design our interview process to help you show your best self. Here’s what to expect:
- A 30-minute intro call with Michelle (Recruiter)
- A 45-minute interview with Megan (Hiring Manager)
- A take-home assignment, which you’ll have 30 mins to discuss with the hiring team
- A 30-minute interview with Emily (Director of Accounting)
- A final round with a panel of interviewers
Our take
Reportedly, 50% of employers don’t use applicant tracking systems, largely because of blockers with implementation or insufficient buy-in from top management. Ashby's co-founder and CEO, Benji Encz, experienced first-hand how existing solutions failed to support hyper-growth hiring needs whilst working at PlanGrid, which is in part what led to the creation of the company.
Ashby is looking to redefine the ATS category - providing talent teams with analytics, workflows and automation - and intends to replace solutions from well-established vendors like Greenhouse and Lever with algorithms. The company's AI can schedule interviews and infer demographic data, which clients use for aggregate analyses of DEI hiring metrics.
The market for recruitment software could potentially reach $3.5 billion by 2030. Unsurprisingly, there is now a growing number of startups emerging to compete for a slice of it. Despite the crowded market and having only emerged from stealth in 2022, Ashby has already secured over 500 clients (including high-profile customers like Notion and Figma). The company has also attracted impressive funding, which will be used to expand its product offering beyond what is typically expected from an ATS and grow its customer success and community initiatives.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2025
$50m
SERIES D
Jun 2024
$30m
SERIES C
Total funding: $114.7m
Company benefits
- Unlimited PTO with four weeks recommended per year
- 10-year exercise window for stock options - you shouldn’t feel pressure to purchase stock options if you leave Ashby, do it when you feel financially comfortable
- Generous equipment, software, and office furniture budget
- $100/month education budget with more expensive items (like conferences) covered with manager approval
- Twelve weeks of fully paid family leave
Company HQ
SoMa, San Francisco, CA
Leadership
Benjamin Encz
(Co-Founder & CEO)Previously the Director of Engineering and Part-Time Recruitment Operations at PlanGrid. They also worked as a Software Engineer at Make School and was a Lecturer at Baden-Wuerttemberg Cooperative State University (DHBW).
Abhik Pramanik
(Co-Founder & VP of Engineering)VP of Engineer at Ashby. Previously a Senior Product Manager at Lob and a Senior Product Manager at PlanGrid.
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