Executive Social Media Manager, ServiceTitan
CA$121-170.9k
+ Equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
CA$121-170.9k
+ Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- The ideal candidate is an exceptional communicator with a passion for bringing structure to complex initiatives
- You are not only a strategist, but also prepared to personally manage all aspects, from content strategy to daily execution
- The ideal candidate will possess strong writing skills, the ability to authentically capture an executive’s voice and style, and deep experience managing social media for senior, high-visibility leaders
- This candidate must be adept at managing the social media activities of multiple leaders, navigating a complex business environment, and demonstrating exceptional judgment, discretion, and political savvy in a fast-paced executive setting
- Communications professional with 5+ years of experience in social media or corporate communications, with at least 3+ years dedicated specifically to managing executive social media presence
- World-class ghostwriting, copywriting, and editorial skills, with a proven ability to capture and adapt to multiple, distinct executive voices
- Unimpeachable discretion, confidentiality, and exceptional attention to detail
- Proven ability to build strong, advisory relationships and manage complex dynamics with C-level stakeholders, acting with confidence, tact, and diplomacy
- Deep understanding of the social media landscape, particularly LinkedIn, with a point of view on how to leverage channels for thought leadership
- Data-driven problem solver with a clear perspective on how to measure success and demonstrate the business value of social media programs
- Cross-collaborative by nature, you can quickly build relationships and are excited to build this new function while integrating it into the broader team strategy
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- ServiceTitan is seeking a highly skilled communications expert to lead our executive social media program
- Reporting to the Senior Manager, Social Media, the Executive Social Media Manager will be a trusted partner to our C-suite, responsible for translating their vision and our corporate strategy into a compelling and authentic online presence
- This individual will collaborate closely with multiple executives and internal teams to deliver a best-in-class program
- Serve as the primary point of contact for all social media inquiries and initiatives, ensuring seamless communication and engagement with our executive team on a regular basis
- Develop content and engagement strategy for each leader based on business priorities, key themes, and personal interests
- Ghostwrite, and execute all social media content, capturing their unique, authentic voices and aligning their narratives with overarching business goals
- Measure program impact and tailor content strategy based on learnings
- Proactively monitor industry trends, competitor activity, and relevant conversations, identifying strategic opportunities for our executives to engage and lead the discussion
Application process
- We are currently seeking a qualified candidate to fill this position and will be reviewing applications on a rolling basis
- We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process
- These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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