Cyber Security Analyst, HUMAN
Customer Ops / Platform Support / MDR
$60-85k
+ On-target commission pay/bonus
Bot mitigation & fraud detection platform
Job no longer available
Bot mitigation & fraud detection platform
501-1000 employees
Job no longer available
$60-85k
+ On-target commission pay/bonus
501-1000 employees
Company mission
To protect the integrity of the digital world by ensuring that every interaction, transaction, and connection is authentic, secure, and human.
Role
Who you are
- An effective communicator, with polished written communication skills being essential for customer-facing duties
- Analytical mindset and data driven decision making
- Passionate about data, security, and customer service
- Hands-on experience (1+ year) with data analysis of large and complex data sets (data manipulation, statistical analysis, conclusions, etc.)
- Knowledge of web architecture and protocols (CDN, HTML, DOM, JS, HTTP, HTTPS, IPv4/v6, etc.)
- Understanding of the cybersecurity threat landscape
- SQL Proficiency
- B.A/B.S in related domains
What the job involves
- You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks
- You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger, as well as recently acquired clean.io to enhance the Human Defense Platform
- Together under the HUMAN brand, we will disrupt the economics of cybercrime
- Come join us in the battle against bad bots and web threats
- As part of our leading team fighting off cybercriminals, you’ll be working side by side with customers, analyzing their traffic, and cleaning up the internet from bad bots
- This position is based out of HUMAN's offices in Miami, FL and requires the following schedule in support of a 24/7 customer delivery operation --
- This position requires a commitment to be actively engaged on-screen for 6 hours, three days per week
- One night shift per week will be scheduled, with specific timing determined upon hire or based on team needs
- Two weekend shifts per month are required, with scheduling coordinated based on team and project needs
- Outside of these core commitments, the remaining hours are flexible, allowing you to structure your time as long as project goals are met
- Analyze customers’ traffic to identify undetected threats and false detections using mostly ElasticSearch and BigQuery (SQL)
- Support customers (Tier 2) in real-time and provide professional technical responses
- Work side by side with customers providing insightful incident reports
- Communicate with global customers and provide quick responses and resolutions
- Work cross-functionally with RnD and Research teams to optimize HUMAN Security’s ability to detect and mitigate real-time Cyber Attacks
- Design, plan and implement projects and automation for internal use
- Hold shifts as part of the job (including weekend shifts)
Our take
HUMAN develops threat intelligence software to detect and nullify online bots imitating humans. The company has been in operation since 2011, but was originally known as White Ops until Goldman Sachs acquired it in 2020.
It’s estimated that enterprises lose around 5% of their annual online revenue because of bot fraud, which makes up a vast majority of all internet attacks. Skyrocketing bot traffic online since 2020 has led to a massive uptick in demand for services like HUMAN's, and the company now counts the likes of Adobe and Yahoo as customers.
HUMAN has established itself as a leader in its market, operating on five continents. With the Goldman Sachs acquisition and strong funding at its back, the company is showing no signs of slowing down. It has continued to bolster its position by merging with web app safeguarding business PerimeterX, as well as acquiring anti-malvertising leader clean.io. In 2024 it announced a string of new leadership hires amidst accelerated investment in the public sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$50m
GROWTH EQUITY VC
Jan 2022
$100m
GROWTH EQUITY VC
Total funding: $181m
Company benefits
- Work and Life, Not Work or Life: At HUMAN, we offer flexible work, generous time off, and a culture that values rest so you can grow your career and live your life fully.
- HUMAN Days : At HUMAN, we believe in making a meaningful impact beyond our work. HUMAN Days give our team dedicated time to give back, support their communities , and act with purpose. Being HUMAN means leading with humanity—inside and outside of work.
- Investing in You: Competitive pay, equity, benefits and perks to support you. Grow with HUMAN, tackle new challenges, and help make the internet safer for all.
- Wellness Stipend: Your well-being matters. Our annual wellness stipend supports your physical or mental health, your way.
- Remote, Hybrid, Human: From Zoom calls to hallway chats, we’re remote and hybrid. It’s not where you work—it’s how you show up that counts.
- Never Stop Learning: We believe in growth. Our yearly stipend supports your development – upskilling, reskilling, or deepening what you do best.
Company HQ
Ukrainian Village, New York, NY
Leadership
Tamer Hassan
(Co-Founder & Executive Chairman)Former pilot & officer in the United States Air Force. Founder & former CEO at big data analytics company, Compel Data Technologies.
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