Manager of Renewals System Engineering, Veeam
$146.4-375.1k
OTE
Salary is dependent on location
Data backup & recovery platform
Be an early applicant
Data backup & recovery platform
1001+ employees
Be an early applicant
$146.4-375.1k
OTE
Salary is dependent on location
1001+ employees
Company mission
To empower every organization to not just bounce back from a data outage or loss but bounce forward.
Role
Who you are
- Success requires strong organizational skills, the ability to manage multiple post-sales initiatives, and a focus on delivering clear customer value and an exceptional customer experience
- Ability to lead a team, providing motivation and clear direction to meet expectations by instilling accountability for quality, a sense of urgency, and deepening customer relationships
- Proven ability to influence and mentor others in a technology-focused environment
- Proven ability to collaborate effectively and develop strong cross-functional relationships, especially with Operations and Renewals/Sales functions
- Deep understanding of customer management practices, solutions, and all aspects of sales support processes
- Ability to adapt to changing business priorities and environments
- Ability to work independently with limited direction in a fast-paced environment. must be a high-energy, motivated self-starter and be able to learn new technologies quickly
- Excellent written and oral communication skills, negotiation skills, and presentation skills, and the ability to influence and communicate professionally across all functional lines
- Demonstrate technical leadership and subject matter expertise in Veeam products, especialy Veeam Data Platform
- Possess general knowledge around data centers, servers, storage systems, networks, operating systems, backup software, etc
- Experience with virtualization technologies such as VMware/Hyper-V/KVM is beneficial
- Ability to travel
- Fluency in English
What the job involves
- The Manager of Renewals Systems Engineers at Veeam leads a regional team through industry change, strengthening Veeam’s market presence and positioning the company as a leader in data management solutions
- He role provides strategic and technical direction across the region, driving revenue through post-sales and customer success initiatives while ensuring effective adoption of Veeam solutions
- Drive recurrent and upsell revenue to contribute to the continuous growth of Veeam by providing the best customer product experience
- Align and execute the renewals strategy
- Take part in hiring, onboarding, and integrating new hires into the team distributed across various countries within the region. Create and implement onboarding strategies for new hires
- Consistently focus on building and maintaining Systems Engineer team excellence with ongoing attention to attracting, developing, and retaining a diverse, motivated, and engaged team
- Work with the Renewals department leadership team to ensure technical post-sales objectives are met, including the development and implementation of successful post-sales/technical campaigns
- Collaborate with different departments internally to ensure the best customer product experience and continuously generate process improvements
- Stabilize and adapt team strategies and processes to accommodate expanding verticals
- Define/refine KPIs as measures of talent quality and team success
- Evaluate and expand training resources for the team
- Nurture a positive team environment, in alignment with Veeam's Core Values
- Develop capacity planning models to ensure the team can meet expectations for current and future needs
- Drive positive change within the department, seeking to maximize overall departmental performance through analysis and process improvement
- Strengthen the infrastructure within the team for long-term scalability and client satisfaction in a constantly evolving work environment
- Lead by example and coach team members by sharing best practices from one's own experience in a leadership role
- Monitor and measure team progress against the planned metrics and recommend changes as needed
- Develop a Culture of Trust
- Build a service reputation
Our take
The increasing reliance of businesses on data and the growing volume of data generated make organisations more vulnerable to cyberattacks. Veeam is a leading provider of backup, recovery, and data management solutions, focusing on simplifying backups for virtual machines, achieving any recovery objective, maximising investments, and reducing management overhead.
Veeam continuously introduces product updates, recently including cloud-native solutions to protect data across AWS, Azure, and Google Cloud. The company currently safeguards data for over 400,000 customers worldwide, including over 80% of the Fortune 500 and 70% of the Global 2,000, with clients like Fujitsu, Siemens, and VW.
Its acquisition by Insight Partners in 2020 enables Veeam to expand into new markets, fueling its continued growth. Veeam is poised to remain a leader by driving industry innovation and staying ahead of increasingly sophisticated cyberattacks.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (1 round)
Jan 2019
$500m
GROWTH EQUITY VC
Total funding: $500m
Company benefits
- Unlimited paid time off, plus 3 global VeeaMe Days for self-care
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage from day one
- Mental health support, therapy sessions, and digital wellness tools via SupportLinc EAP
- 401(k) retirement plan with matching contributions up to annual limits
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program
Company HQ
Lakeview, Kirkland, WA
Leadership
Anand Eswaran
(President & CEO)Former President and Chief Operating Officer at RingCentral, Founding Advisory Board Member of the Technology Services Industry Association (TSIA), and former Corporate Vice President (various departments) at Microsoft. Previous Vice President of Global Services at SAP (Executive), Hewlett-Packard, and Vignette Corp.
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