Governance, Risk & Compliance Analyst, TalkTalk
More information about location
Office located in Salford Quays, Manchester
Broadband, mobile & TV provider
Be an early applicant
Broadband, mobile & TV provider
501-1000 employees
Be an early applicant
More information about location
Office located in Salford Quays, Manchester
501-1000 employees
Company mission
To bring simple, affordable, reliable and fair connectivity to everyone.
Role
Who you are
- 5+ years’ experience in cyber governance, cyber assurance, policy development, or IT compliance
- Strong knowledge of cyber security frameworks such as TSA, NIST, PCI-DSS, CE+ and ISO 27001
- Hands-on experience with cloud platforms, preferably Azure
- Relevant certifications such as CISSP, CISM, or CRISC are preferred but not essential
- Excellent stakeholder management, reporting, and communication skills
What the job involves
- Working cross-functionally you will establish and maintain the security governance framework, ensuring all key stakeholders across the Executive Leadership Team have visibility of the business security posture and security roadmap
- You will leverage key partner / supplier relationships to define performance measures required by the business across all security services, covering areas such as security risk management, operations and penetration testing
- With responsibility for the implementation of the cyber security roadmap, you will ensure security services are cost-optimised and offer value to the business
- You will support the business to maintain compliance with relevant legislative requirements such as Telecommunications Security Act, Investigatory Powers Act; along with broader compliance programmes such as ISO27001
- Lead the design, implementation, and governance of IT and cyber security policy frameworks
- Develop and manage an enterprise policy governance structure that aligns with industry best practices and internal strategy
- Ensure cyber policies remain current, effective, and aligned with evolving technologies, threats, and compliance requirements
- Promote cyber awareness initiatives across the organisation to embed a strong security culture
- Monitor and report on policy adherence, risks, and mitigation plans to senior stakeholders
- Collaborate with key internal and external stakeholders to ensure a consistent and integrated approach to cyber policy and governance
- Identify opportunities for policy automation and toolset enhancements
Our take
TalkTalk is a connectivity provider serving 4 million customers. Originally founded as a subsidiary of Carphone Warehouse, it was demerged as a standalone company in 2010. TalkTalk boasts a number of firsts in the industry; including launching free calls between its customers, providing a whole-home filtering service, and bringing WiFi 6 router technology to the UK.
In hopes of optimising the experience of its broadband customers, TalkTalk has partnered with DZS, which is a leader in access and optical edge infrastructure and cloud software solutions. TalkTalk will leverage the market-leading technologies of DZS, including DZS CloudCheck and Expresse Cloud EDGE, towards reducing call escalations, minimising equipment replacements and shortening call handling times.
In 2022, TalkTalk acquired rival SSE from Ovo Energy, in order to bolster its customer portfolio. Rumours of its own acquisition by Virgin Media O2 followed that same year, though the deal did not come to fruition. The company also agreed a partnership with Telecom Acquisitions, the manager of a number of broadband ISP brands and products, which includes TalkTalk securing the controlling stake in the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Company benefits
- Company pension scheme
- Private medical insurance
- Income protection and life assurance
- We all lead different lives and like to work differently, so whether it's working from home or starting and finishing your day later, we’ll give you the flexibility you need to do your best work
- We offer all of our people free TalkTalk Fibre, TV and Phone (you’ll be helping us make them what they are, so it’s only fair that you get to enjoy them)
- We run lots of wellbeing initiatives throughout the year to support your financial, physical, mental and lifestyle wellbeing
- We offer 18 weeks’ fully paid maternity leave and 4 weeks’ fully paid paternity leave when the big day arrives. The same applies for adoptive leave too. And, if you’re a grandparent, we’ll also give you a day off to spend time with your new grandchild
- You’ll get the chance to join one of our employee networks, such as Talk Pride, Women in Tech, Wellbeing or Neurodiversity communities. From arranging events like monthly coffee mornings to providing support, our communities are there for you
- We want to recognise the people that go above and beyond, and display our company values — we do that in a number of ways, from a simple thank you, to experience days
- Plus, you’ll have your birthday off, fully paid, every single year!
Company HQ
Salford, UK
Leadership
James Smith
(CEO)Previously CEO at PXC, CFO at Capricorn Energy, Director at Rothschild & Co and was the Vice President of Merrill Lynch International.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 5 more jobs at TalkTalk