Director of Corporate IT, Everlaw
$218-275k
+ Equity
macOS
Windows
Okta
Ubuntu
Atlassian
Zoom
Google Workspace
Expert level
San Francisco Bay Area
More information about location
3-5 days a week in office (Oakland, CA)
Unified platform for e-discovery and litigation
Be an early applicant
Unified platform for e-discovery and litigation
501-1000 employees
B2BLegalAnalyticsSaaS
Be an early applicant
$218-275k
+ Equity
macOS
Windows
Okta
Ubuntu
Atlassian
Zoom
Google Workspace
Expert level
San Francisco Bay Area
More information about location
3-5 days a week in office (Oakland, CA)
501-1000 employees
B2BLegalAnalyticsSaaS
Company mission
To empower organizations to better navigate litigation and investigations to chart a straighter path to the truth
Role
Who you are
- You have over 10 years of experience leading Corporate IT in a modern, cloud‑centric environment, including people management responsibility
- You thrive in high-velocity environments. You maintain a calm, constructive composure and proactively recalibrate priorities and propose paths forward when faced with shifting demands
- You have a track record of leading multiple large initiatives in parallel, structuring projects, tracking execution, and communicating clearly with technical and non‑technical stakeholders
- You have deep, hands-on experience with Google Workspace administration, Okta or similar IdP, modern MDM/endpoint management, Meraki or similar enterprise network platforms, and AV/VC systems
- You have demonstrable experience operating ITIL‑style or similar service management practices, including SLAs, ticket queues, and continuous improvement
- You understand security and compliance frameworks (e.g., SOC 2, ISO 27001/27018, FedRAMP) and how IT controls, logs, and processes support audits and ongoing assurance
- You are an empathetic and effective manager, known for developing talent, setting clear expectations, and balancing empathy with delivery
- You possess a 'Product Mindset' for internal tools; you are a builder who views manual processes as 'bugs' and has a track record of using low-code/no-code platforms (e.g., Workato, Okta Workflows) or scripts to integrate disparate SaaS systems
- You are curious and experiment‑driven about AI and automation, with hands-on experience using or piloting AI tools to improve IT or business workflows and enabling broader AI adoption
- You have a BA/BS or equivalent practical experience, and you actively invest in staying current with modern IT, security, and SaaS practices
- You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role
- If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team
What the job involves
- We believe that technology should be a force multiplier for human intellect. As Director of Corporate IT, you will lead a lean, high-impact team dedicated to reinventing the future of knowledge work at Everlaw—transforming our corporate technology environment into a seamless, intelligent ecosystem that empowers Everlawyers to do their best work to achieve our mission:
- Strengthen and scale global infrastructure across office and remote environments
- Treat the internal tech stack as a Product, prioritizing frictionless user journeys and high reliability
- Drive operational excellence through automation, Zero-Touch provisioning, and responsible AI adoption
- This is a “player-coach” position. You are equally comfortable defining multi-year roadmaps as you are rolling up your sleeves to conduct root-cause analysis, engineer out manual toil, and automate recurring friction points
- Define the corporate IT roadmap aligned with business, security, and compliance objectives
- Manage the IT operating budget and enterprise SaaS portfolio (Google Workspace, Zoom, Atlassian, Glean, etc.), balancing cost-efficiency with long-term maintainability
- Partner with the VP of IT & Security on organizational design and long-term tech stack investments
- Zero-Touch Endpoints: Drive automated lifecycle management and enforce security-hardened configuration baselines for macOS, Windows, and Ubuntu via modern MDM (Jamf, JumpCloud) and identity-driven workflows
- Hybrid Collaboration: Orchestrate reliable experiences across office and remote network infrastructure, including Meraki-based LAN/WAN and high-fidelity conferencing systems (Zoom, Google Meet, AV)
- Physical Infrastructure: Partner with Facilities to lead technical design and execution for office expansions, encompassing low-voltage cabling, MDF/IDF architecture, and wireless design
- SaaS Visibility & Lifecycle: Develop a 'Single Pane of Glass' for automated asset tracking and SaaS visibility, managing the full lifecycle from procurement and license reconciliation through end-of-life
- Portfolio Ownership: Optimize the corporate enterprise stack (Google Workspace, Atlassian, Glean, etc.) by leading vendor relationships, renewals, and rigorous tool evaluations that balance security, cost, and maintainability
- Enablement & Adoption: Drive high-velocity adoption of core tools through automated workflows, clear documentation, and proactive training, ensuring IT remains a partner in productivity
- Partner with Corporate SecOps and GRCT to operate and mature identity and access management for corporate systems, ensuring Corporate IT processes align with Access Management, Identification & Authentication procedures
- Engineer automated evidence collection and continuous control monitoring to meet SOC 2, ISO 27001, and FedRAMP requirements, ensuring IT compliance is a by-product of good system design rather than a manual audit exercise
- Collaborate with Corporate SecOps to deploy and tune endpoint, email, SaaS, and network security tooling (e.g., EDR, DLP, VPN, password management), with clear RACI between IT operations and security operations
- Treat the internal tech stack as a Product; drive an AI-first service strategy that prioritizes self-service, chat-ops, and automated request fulfillment to reduce mean-time-to-resolution (MTTR)
- Drive continuous improvement and automation across IT workflows (e.g., self‑service, request routing, approvals, provisioning/de‑provisioning, chat‑based support)
- Monitor and report on service performance metrics (e.g., ticket volume, response and resolution times, CSAT), and use data to drive operational decisions
- Strategic Liaison: Act as the primary IT partner for Security, Facilities, Finance, and People teams; institutionalize clear change-management practices to ensure high-visibility projects are delivered with transparency and minimal friction
- AI & Automation Catalyst: Architect the corporate AI roadmap—from AI-assisted support agents to intelligent knowledge search—partnering with SecOps and GRCT to ensure responsible adoption and demonstrable ROI
- Strategic Accelerator: Lead IT's contribution to company-wide regulatory and growth programs (e.g., FedRAMP, global expansion), ensuring technology is a proactive enabler of business goals rather than a bottleneck
- Lead, coach, and develop a high‑performing Corporate IT team in a lean and fast-paced environment
- Foster a culture of service and accountability, providing mentorship and clear career paths
- Set high standards for documentation, runbooks, and operational rigor
- Operate as a hands‑on player‑coach, comfortable switching between strategy, architecture, and day‑to‑day execution
- We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals
- We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1
Our take
Everlaw builds technology to help corporations, law firms and government entities solve the toughest problems in the legal industry. The company's platform includes features to help speed up legal work, freeing up time to be spent on more value-add activities. Everlaw’s clients include most of the top 10 class action firms in the US and it is also used by state attorney generals in every state in the US.
Law is a big industry where a lot of money is spent, but it has been largely untouched by technology until recently, leaving a big opportunity. Testament to this, the company was able to expand to Australia and New Zealand following a partnership with Australian e-discovery provider Adio. It continues to deliver new features such as "AI Deep Dive" which lets legal teams uncover and verify key evidence from documents.
The company is also pursuing growth for its Everlaw for Good Program, seen at the 2024 Equal Justice Conference in Detroit. That year, it appointed its first program director as it works to dismantle barriers to justice for low-income Americans and marginalised communities in need of legal representation. It now has over 225 participating organizations.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Funding (last 2 of 6 rounds)
Nov 2021
$202m
SERIES D
Mar 2020
$62m
SERIES C
Total funding: $298.6m
Company benefits
- Mind & Body - Everlaw cares about the whole person, and that is underscored by our health care plan. Everlaw offers employees and their dependents private health insurance which covers 100% of employee health insurance premiums and 60% of dependent premiums.
- Investing in Your Future - Everlaw believes in building for the long-term – for both our product and our employees. Everlaw enrolls employees in a pension fund upon hire where employees contribute 4% of their salary with a company match of 4%. An additional 1% comes from the UK government in the form of tax relief.
- Family Bonding - Everlaw supports growing families by ensuring employees receive 100% of their salary for up to 10 weeks for family-bonding leave, in addition to 8 weeks of fully paid leave for birthing parents.
- Everlawlidays and More - When you have a group of highly skilled, highly driven truth-finders, it’s important to build in breaks for recharging. Everlaw offers employees 20 days of paid holiday per calendar year in addition to the eight public holidays in England and Wales. Everlaw also recognises four ‘Everlawlidays’ that are designated days off for the whole company. Upon their fourth work anniversary, employees are upgraded to 23 days of holiday and to 27 days on their seventh work anniversary.
- On-Site Lunches and Snacks - Enjoy delicious daily catered lunches and sample the rotating snack and beverage selections in our London office.
- Never Stop Learning - We are committed to Everlawyers’ professional growth and encourage employees to pursue the right learning and development opportunities for wherever they are in their journey. With an annual Learning & Development stipend of £1,600, Everlawyers can attend conferences, obtain certifications, join classes and meet with career coaches.
- Giving Back - We are committed to supporting our local communities so we build in time for you to give back. In addition to time off for company-sponsored volunteer events, employees get four paid hours per quarter to volunteer at any charity recognised by the HMRC.
- Creating Community - Everlaw is filled with empowered, passionate problem solvers who like to have fun. From team dinners to holiday parties, Everlaw hosts optional company-wide bonding events regularly. Additionally, each department is given a monthly budget for activities and events planned by you and your colleagues. Events have included go-karting, escape rooms, trapeze classes and intramural sports.
Company HQ
Downtown, Oakland, CA
Leadership
AJ Shankar
(CEO & Founder)Previously a Senior Software Engineer at TheFind (acquired by Facebook).
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