Director of Product Management, Valon Mortgage
Consumer
+ Equity
AI-native operating system for mortgage servicing
Job no longer available
AI-native operating system for mortgage servicing
501-1000 employees
Job no longer available
+ Equity
501-1000 employees
Company mission
To power the future of homeownership with modern servicing technology.
Role
Who you are
- 7+ years of product management experience, with at least 3+ years leading and scaling product teams
- Demonstrated success delivering high-complexity b2c products at scale, ideally in fintech or other complex markets
- A strong track record of execution, hitting deadlines, and making customers happy
- Proven ability to drive alignment across engineering, design, and business stakeholders
- Strong product team building skills, hiring and retaining top performers
- Strength in data-driven product building/growth
- Experience in regulated industries (e.g., finance, healthcare, insurance) is a plus but not required
What the job involves
- The Product team at Valon is focused on designing and scaling a next-generation platform that delivers an exceptional experience for homeowners while enabling operational excellence for our servicing teams
- We work at the intersection of regulation, finance, and technology—balancing the need for compliance and controls with the opportunity to build delightfully simple, transparent tools for consumers
- We’re looking for a Director of Product Management to lead the vision, strategy, and execution for Valon’s consumer-facing product portfolio
- Valon has a relationship with our users around homeownership and more generally over financial wellbeing
- Mortgage servicing provides structural advantages for providing new products (often financial, often commodity) with cost, conversion, and marketing advantages. Even better, we are usually saving people money
- This includes growing our substantial lending business (including working up funnel to education and engagement pre-lending, building new vertical segments like debt consolidation), partnering with our nascent insurance business (focused on property insurance today but with broad opportunities and tail-winds), building our mobile apps, and launching new 0 to 1 consumer products for millions – soon tens of millions – of homeowners
- We're looking for a seasoned product leader who has worked on complex consumer SaaS products (ideally in a highly regulated domain such as Fintech) to take Valon's nascent consumer vertical from 0 to 1
- Although mortgage servicing is our bread and butter, we believe consumer will be a critical growth lever for the business in the coming years and this hire will be key to shaping that strategy. In the long-run consumer has the potential to be our largest business with mortgage servicing software providing proprietary access to consumers
- This role requires a growth-centric approach, driving a large cross-functional team, clear consumer insights, and the ambition to build a new multi-billion dollar business
- Create our consumer strategy, the roadmap, partnerships, and how to shape, phase, and distribute via our Mortgage Servicing SaaS product
- Grow our core consumer business: lending, execution and strategy of a large and growing business that is core to mortgage servicing, continue building the best-in-class team and business through software plus insight, experimentation, and iteration to our products, marketing, sales, and operations
- Lead and grow a high-performing team of product managers, setting clear priorities, fostering a culture of innovation, and ensuring exceptional execution
- Collaborate cross-functionally with Engineering, Design, BizOps, and operations to ship impactful products at scale
- Develop deep empathy for our users, conducting research and using data to continuously improve product usability, engagement, and satisfaction as well as invest in building new 0 to 1 products
Our take
The mortgage servicing market is huge but surprisingly outdated. In the US alone, it covers roughly $13T in mortgages, yet many servicers still use legacy systems and manual processes to manage payments, compliance and customer support. Because mortgage servicing involves complex regulations and many exceptions, these older systems can be inefficient and costly to run, creating a strong opportunity for modern technology to improve how the industry operates.
Valon is trying to modernize this space with ValonOS, an AI-native operating system built specifically for mortgage servicing. The platform doesn't just store loan data, it also captures the rules and workflows behind servicing decisions. This allows companies to automate routine processes, improve visibility into operations, and manage compliance more easily. To prove the system works, Valon has also built and run its own large mortgage servicing business on the platform.
The company has gained strong backing from major industry players too. Investor Rithm Capital Corp. plans to roll out Valon's technology to over 4M homeowners through Newrez, one of the largest US mortgage servicers. If this rollout succeed, it could demonstrate that modern, AI-driven systems can operate at industry scale and potentially reshape mortgage servicing.
Freddie
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2024
$100m
SERIES C
Jul 2024
$69.8m
LATE VC
Total funding: $348.8m
Company benefits
- Compensation: You’ll receive a highly competitive compensation package with room to grow.
- Time Away: We offer a generous PTO program, sick time, and company holidays.
- Flexible Work: Remote, hybrid, or in-office. We’ve got it all and aim for you to work where it works. Where possible, we offer geographic flexibility.
- Health Benefits: Health, dental, and vision insurance are all company-sponsored to keep you healthy and strong.
- Parental Leave: Birthing and non-birthing parents receive 12 weeks of fully paid time to welcome a new child.
Company HQ
Union Square, New York, NY
Leadership
Andrew Wang
(Co-Founder & CEO)Andrew studied Computer Science at Harvard before interning as a Software Engineer at The White House and Google. He was also an Analyst at Goldman Sachs and spent 4 years as a Principal to Soros Fund Management.
Linda Du
(COO)Linda studied Computer Science and Statistics at Harvard. She then worked at Samlyn Capital and Two Sigma prior to co-founding Valon in 2020.
Jake Mintz
(CPO)Prior to joining Valon in 2024, Jake was the Head of Product, Consumer at Stipe. He also spent 7 years at Google as a Product Lead, Camera (Android/Google Pixel, Head of Product, VR/AR (Media, Communications) and as the Head of Product, Business Management.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 26 more jobs at Valon Mortgage