Director of Product Management, Valon Mortgage
Consumer
+ Equity
Transforming $25B+ mortgage servicing market with software
Be an early applicant
Transforming $25B+ mortgage servicing market with software
201-500 employees
Be an early applicant
+ Equity
201-500 employees
Company mission
To champion homeowners on their financial journey, as the partner they trust with their home and future.
Role
Who you are
- 7+ years of product management experience, with at least 3+ years leading and scaling product teams
- Demonstrated success delivering high-complexity b2c products at scale, ideally in fintech or other complex markets
- A strong track record of execution, hitting deadlines, and making customers happy
- Proven ability to drive alignment across engineering, design, and business stakeholders
- Strong product team building skills, hiring and retaining top performers
- Strength in data-driven product building/growth
- Experience in regulated industries (e.g., finance, healthcare, insurance) is a plus but not required
What the job involves
- The Product team at Valon is focused on designing and scaling a next-generation platform that delivers an exceptional experience for homeowners while enabling operational excellence for our servicing teams
- We work at the intersection of regulation, finance, and technology—balancing the need for compliance and controls with the opportunity to build delightfully simple, transparent tools for consumers
- We’re looking for a Director of Product Management to lead the vision, strategy, and execution for Valon’s consumer-facing product portfolio
- Valon has a relationship with our users around homeownership and more generally over financial wellbeing
- Mortgage servicing provides structural advantages for providing new products (often financial, often commodity) with cost, conversion, and marketing advantages. Even better, we are usually saving people money
- This includes growing our substantial lending business (including working up funnel to education and engagement pre-lending, building new vertical segments like debt consolidation), partnering with our nascent insurance business (focused on property insurance today but with broad opportunities and tail-winds), building our mobile apps, and launching new 0 to 1 consumer products for millions – soon tens of millions – of homeowners
- We're looking for a seasoned product leader who has worked on complex consumer SaaS products (ideally in a highly regulated domain such as Fintech) to take Valon's nascent consumer vertical from 0 to 1
- Although mortgage servicing is our bread and butter, we believe consumer will be a critical growth lever for the business in the coming years and this hire will be key to shaping that strategy. In the long-run consumer has the potential to be our largest business with mortgage servicing software providing proprietary access to consumers
- This role requires a growth-centric approach, driving a large cross-functional team, clear consumer insights, and the ambition to build a new multi-billion dollar business
- Create our consumer strategy, the roadmap, partnerships, and how to shape, phase, and distribute via our Mortgage Servicing SaaS product
- Grow our core consumer business: lending, execution and strategy of a large and growing business that is core to mortgage servicing, continue building the best-in-class team and business through software plus insight, experimentation, and iteration to our products, marketing, sales, and operations
- Lead and grow a high-performing team of product managers, setting clear priorities, fostering a culture of innovation, and ensuring exceptional execution
- Collaborate cross-functionally with Engineering, Design, BizOps, and operations to ship impactful products at scale
- Develop deep empathy for our users, conducting research and using data to continuously improve product usability, engagement, and satisfaction as well as invest in building new 0 to 1 products
Our take
Valon is attempting to bring smoother, clearer customer service to the often unsophisticated industry of mortgage services. Its cloud-native mobile platform allows borrowers to make payments and manage escrow accounts while avoiding time-consuming call centers, inaccurate information and poorly designed websites. In turn, lenders can use the platform to request API feeds to gather information on customer performance.
The company is aiming to disrupt and bring down the costs in a market that it sees as heavily monopolized, and which is largely devoid of customer-oriented innovation. Currently, mortgage servicing giant Black Knight controls over half of all residential loans in the US, the result of which has seen a 250% increase in servicing costs in the last decade.
Valon's growth so far has been remarkable. The company went from zero contracts in 2019 to $65 billion in mortgages in 2024, with a 400% year-on-year growth. Its remarkable growth attracted over $169 million in funding in 2024. On top of this boost, it has further diversified its capabilities to include servicing government-sponsored home loans from the Federal National Mortgage Association.
Freddie
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2024
$100m
SERIES C
Jul 2024
$69.8m
LATE VC
Total funding: $348.8m
Company benefits
- Fully Covered Healthcare Premiums on Zero Deductible Medical/Dental/Vision Insurance Plans
- Flexible Sick Days
- Equity Packages
- Generous Vacation Policy + Multiple Company Holidays
- Provided Laptop, Custom Acessories, and Ergonomic Equipment
- Commuter Benefits
- Paid Parental Leave
- Unlimited Snacks and Drinks
Company HQ
Union Square, New York, NY
Leadership
Andrew Wang
(CEO & Co-Founder)Studied Computer Science at Harvard. Interned as a Software Engineer at The White House, and Google. Was an Analyst at Goldman Sachs. Spent 4 years as a Principal to Soros Fund Management.
Linda Du
(COO)Studied Computer Science and Statistics at Harvard. Worked at Samlyn Capital and Two Sigma prior to joining Valon.
Jake Mintz
(CPO)Studied Electrical Engineering at Santa Clara University. Co-founded Bump Technologies which was acquired by Google.
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