Hybrid Development Representative, Toast

• Strong work ethic and determination to succeed
• Highly coachable and enjoys team collaboration
• Naturally curious and resourceful
• Excellent written and verbal communication skills
• Passion for sales and a desire to work in a results-driven environment
• High customer empathy and ability to handle objections
• Attention to detail and strong organization skills

Desirable

• A hybrid development representative (HDR) will be responsible for generating quality sales opportunities for our Toast Account Executives
• An HDR will perform outreach to a mix of prospective restaurants, some of which have interacted with Toast in the past, while others have not, with the goal of getting in touch with restaurant owners to determine if they’d be a good fit to use Toast at their establishment
• Daily outreach consists of warm and cold calls, emails, and social media touch points
• After performing as an HDR to get a taste of a multitude of pipeline generation activities, we expect HDRs to specialize into one of our other XDR positions: Account Development Representative (ADRs), Sales Development Representative (SDRs), or Business Development Representative (BDRs)
• High performing ADRs, SDRs and BDRs have the opportunity to promote into closing roles and become Toast’s future Account Executives
• Complete at least 100 outreach activities daily
• Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging Toast’s all in one digital platform
• Schedule meetings for qualified prospects with the appropriate Account Executive
• Learn about and execute on different methods of outreach so you’ll be prepared to step directly into one of our dedicated XDR positions (ADR, BDR, SDR)