Director of Marketing Technology & Operations, Ironclad
$174-217k
Offers bonus and equity
Enterprise software for managing contracts
Be an early applicant
Enterprise software for managing contracts
501-1000 employees
Be an early applicant
$174-217k
Offers bonus and equity
501-1000 employees
Company mission
To power the world’s contracts.
Role
Who you are
- 8+ years in marketing operations, with at least 2 years in a leadership role
- Deep hands-on experience with enterprise marketing technology stacks — you've built, migrated, and maintained these systems, not just managed vendors. Preference for experience with Marketo, Salesforce, 6sense, Optimizely, GA4, Glean
- Demonstrated experience implementing AI tools, automations, or agents in a marketing context — you've shipped things, not just explored them
- Strong understanding of the full marketing funnel and how ops connects each stage: brand → demand → pipeline → retention/community
- Fluency in marketing data: attribution models, funnel metrics, lead scoring, campaign reporting, and CRM hygiene
- Excellent cross-functional communicator — able to translate technical tradeoffs into business decisions for non-technical stakeholders
- Bias toward action, high ownership, and comfort operating in ambiguity
What the job involves
- Ironclad is looking for a Director of Marketing Technology and Operations to lead the team that powers how our marketing engine runs — from the technology we use to the processes we build to the data we trust. This is a strategic and hands-on role for someone who can navigate legacy systems with confidence while driving the organization toward AI-native ways of working
- You'll own the full marketing technology stack and the operational processes that support every stage of the funnel: brand awareness, demand generation, pipeline creation, and community engagement. You'll partner closely with marketing leadership, sales, revenue ops, and engineering to ensure our systems, data, and workflows are aligned and scalable
- This individual will report to the Chief Marketing & Strategy Officer
- Own and evolve the marketing technology stack, including MAP, CRM integrations, attribution tooling, ABM platforms, website, and campaign management systems
- Maintain deep expertise in legacy and established tools (Marketo, Salesforce, etc.) while proactively identifying gaps and modernization opportunities
- Build and maintain a reliable data foundation: clean lead records, consistent attribution, and trustworthy reporting across the funnel
- Partner closely with the finance team to support pipeline analysis and reporting
- Lead the team's adoption of AI-powered tools and workflows across functions
- Design and deploy agents and automations that reduce manual work, accelerate execution, and improve personalization at scale
- Stay ahead of the curve on emerging AI capabilities relevant to marketing, from content operations to campaign optimization to audience intelligence, and translate those into real working systems
- Design and enforce scalable processes for campaign execution, lead management, funnel operations, and community engagement
- Define and own the operational infrastructure that connects top-of-funnel brand programs through to closed-won pipeline
- Partner with demand gen, content, and field teams to ensure operational readiness for campaigns and launches
- Lead, mentor, and grow a team of GTM engineers and Ops specialists
- Set team priorities, own the ops roadmap, and communicate progress and tradeoffs to marketing leadership
- Serve as the operational backbone for the marketing org — the person others come to when something needs to get done right
Our take
Business contracting is often inefficient and messy, with approvals required from various stakeholders and many processes still paper-based. Ironclad is a platform that digitises, automates, and streamlines contract workflows, allowing legal teams to focus on legal work rather than paperwork. Its platform features collaborative tools that facilitate business operations and extract and catalogue contract metadata, making information easier to access and act upon. Its enterprise customers include Dropbox, Mastercard, Pixar, Fox, and L’Oréal.
Despite its success, Ironclad faces competition in the $3.68 billion contract lifecycle management industry from major players like DocuSign and emerging ones like Contractbook. The company recently announced Ironclad Signature, marking its entry into the $13 billion eSignature market. The new feature speeds up the signature process by an estimated 80% and provides summaries and approval histories to users. This new tool is expected to strengthen Ironclad's position in the sell-side contract lifecycle management market.
Additionally, Ironclad introduced value-based pricing, charging only for completed, signed agreements, unlike other providers who charge for every signature packet sent out. Ironclad, backed by investors like Accel, Sequoia, Y Combinator, and BOND, remains committed to innovating and maintaining its leadership in the contract lifecycle management space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$150m
SERIES E
Dec 2020
$100m
SERIES D
Total funding: $334.3m
Company benefits
- Dental, and vision insurance
- 401K
- Wellness reimbursement
- Flexible vacation policy
- Generous parental leave for both primary and secondary caregivers
- Work from home opportunities
- Health insurance
Company HQ
Chinatown, San Francisco, CA
Leadership
Cai GoGwilt
(Co-Founder & Board Member)Studied HSPS at Cambridge, and Computer Science at MIT. Was a Summer Technology Analayst at Goldman Sachs. Worked as a Research Assistant at MIT. Was a Software Engineer at Palantir.
Jason Boehmig
(Co-Founder & Board Member)Former Corporate Lawyer at Fenwick and Professor of Law at the University of Notre Dame before founding Ironclad in 2014.
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