Senior Product Manager, eBay
Seller Experience
$135.2-205.7k
Leading online marketplace
Open for applications
Leading online marketplace
1001+ employees
Open for applications
$135.2-205.7k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 6+ years of experience in product management building customer-facing digital products. Experience with online marketplaces and eCommerce platforms preferred
- Technical knowledge and proven experience with building engaging, customer-focused end-to-end user experiences; using qualitative and quantitative data and metrics to design optimal customer experiences
- Experience managing multiple sophisticated, multi-phase strategic products in parallel with the ability to manage matrixed teams in a global context to successful delivery
- Exceptional financial and analytical abilities with a successful track record and specific examples of launching products with measurable impact on a global scale
- Deep understanding of the product development lifecycle from planning through deployment; experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams is desirable
- Passionate about optimizing the user experience for new and existing UX’s. Experience working with design, research, and analytics tools to ensure the voice of our seller is at the center of our product development
- Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy of the product
What the job involves
- We are looking for a Product Manager on eBay’s Seller Experience - Regulatory team
- As an end-to-end Regulatory PM, you will be responsible for defining and developing user experiences, backend workflows, and operational processes necessary for eBay and its customers to remain compliant with various regulations around the world
- Create and evangelize the Product Strategy & Vision for a key product area of the Regulatory Initiative that aligns to our eBay corporate strategy and delivers tangible outcomes for our customers and the eBay business
- Define and develop exceptional user experiences and internal workflows to support specific regulations in the Regulatory Initiative to ensure eBay plus its buyers & sellers stay compliant with as little friction as possible
- Demonstrate a relentless focus on customer feedback and product metrics, building these inputs into the product lifecycle and leveraging partnerships with design, research, and analytics to learn more
- Build personal connections and processes across teams that will drive efficient cross-team collaboration, strong alignment, and clear communications
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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