Director of M&A Integration and Operational Strategy, Instacart

• 10+ years of experience in M&A integration, corporate development, strategy/operations, or management consulting with a focus on post-merger integration in technology, e-commerce, logistics, or marketplace businesses
• Led 6+ full-cycle integrations (from diligence to post-close) as an IMO lead or major workstream owner with direct accountability for outcomes
• Proven experience coordinating 10+ cross-functional stakeholders and leaders without direct authority, driving decisions and execution in high-ambiguity environments
• Expertise in integration governance, Day 1/Day 100 planning, synergy modeling and tracking, TSA negotiation/management, and systems/process integration
• Advanced proficiency with analytics and program tools: Google Sheets/Excel (financial and KPI modeling), Slides, and project management platforms (e.g., Asana, Jira, Smartsheet)
• Exceptional executive communication and storytelling skills, including experience preparing and presenting materials for C‑suite and Board-level audiences
• Bachelor’s degree in Business, Finance, Engineering, or a related field
• Ability to travel up to 25% based on deal needs

Desirable

• Instacart’s Corporate Development team partners across the company to identify, evaluate, and integrate acquisitions that strengthen our products, expand our capabilities, and accelerate growth
• As the Director of M&A Integration and Operational Strategy, you will be the senior individual contributor responsible for translating deal theses into concrete, measurable outcomes through world-class integration execution
• In this role, you will lead highly visible, needle-moving transactions in a fast-paced environment with high deal flow
• You will collaborate closely with product, engineering, commercial, HR, legal, finance, operations, and communications leaders, influencing across functions to deliver Day 1 readiness and sustained value creation
• This is a hands-on role within a lean, high-impact integration function, where you will roll up your sleeves, put it all on the table, and help us go far together
• Own end-to-end integration strategy and execution for multiple acquisitions annually, from diligence input through post-close value realization across revenue, cost, product, and talent
• Stand up and run the Integration Management Office (IMO) for each deal; define governance, workstream charters, decision rights, and operating cadence (e.g. , Day 1/100 plans, weekly executive readouts, risk/issue logs)
• Partner cross-functionally with Product, Engineering, Commercial, HR, Legal, Finance, Operations, and Communications to deliver Day 1 readiness and seamless experiences for customers, shoppers, retailers, brands, and partners
• Build and maintain integration playbooks, KPI frameworks, and dashboards; track milestones, budgets, dependencies, and synergy targets, and drive timely course corrections to keep outcomes on track
• Lead TSA scoping and management; coordinate systems and data integration priorities (e.g. , ERP, CRM, billing, identity), along with change management and internal/external communications
• Serve as the primary executive liaison for integration, preparing and presenting materials for leadership reviews and aligning senior stakeholders around decisions and outcomes
• Conduct integration diligence and provide input to deal models and theses to ensure feasibility, sequencing, and resourcing aligned to value capture prior to signing
• Partner with deal team in shaping inorganic strategy as a part of company wide long range planning process
• Support company-wide strategic initiatives / investments (i.e partnerships, transformational projects, etc.) during lower M&A activity