Executive Vice President of Lead to Cash, Salesforce
$476-567k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$476-567k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 18+ years of progressive revenue operations leadership experience, preferably in SaaS, technology or enterprise software
- Proven track record managing large, global revenue operations teams
- Demonstrated success in high-growth, fast-paced technology environments, leading at scale
- Experience working directly with C-suite executives and board members
- Excellent communication skills, both written and verbal, and an ability to influence senior executives
- Degree or equivalent relevant experience required. Experience will be evaluated based on theValues & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Exceptional strategic thinking and revenue process optimization capabilities
- Outstanding change management and large-scale transformation capabilities
- Ability to design and implement complex, multi-system global business processes
- Deep expertise in enterprise-wide CRM, billing and revenue recognition systems
- Advanced analytics and AI implementation skills with ability to translate data into strategic business insights
- Depth of understanding of SaaS metrics, financial planning, and revenue forecasting
- Transformational leadership with ability to influence across all organization levels of leadership from sales to the board of directors
- Strategic visionary mindset with exceptional tactical execution capabilities
- Cultural fit with Salesforce's values of Trust, Customer Success, Innovation, and Equality
- Passion for technology, AI, and the future of enterprise software
What the job involves
- Salesforce is seeking an exceptional and transformative Executive Vice President of Lead to Cash to architect, lead and drive the next generation global operations strategy
- This executive role will define and optimize our end-to-end revenue ecosystem as an industry leader operating at the intersection of AI, automation, and digital commerce transformation across the Agentic Enterprise
- This role will oversee a large global revenue operations organization while serving as a strategic partner to executive leadership in accelerating Salesforce's growth trajectory in the market
- As the EVP of Lead to Cash, this position will serve as advisor to the senior leadership team and Board of Directors to ensure consistency, scalability and proactive insights into revenue operations across all customer segments, from SMB and Commercial to Enterprise accounts
- The leader will lead a world-class global team, modernizing revenue operations grounded in an AI-driven, customer-centric business model while driving annual recurring revenue
- This role will have the opportunity to lead the end-to-end revenue operations for the world's leading CRM platform with direct partnership with the Chief Revenue Officer (CRO), CEO, and executive leadership team and a key role in shaping Salesforce's growth trajectory and modern revenue operations through AI and digital transformation
- Lead and inspire a global Lead to Cash organization across multiple regions and business groups
- Develop and execute comprehensive revenue operations strategy aligned to growth objectives and scaled solutions
- Foster a culture of operational excellence, innovation and data-driven decision making within the revenue operations organization
- Integrate L2C with partner-led channels (channel partners, resellers) and external marketplaces
- Partner closely with the CRO, CEO and executive leadership team to craft compelling revenue growth narratives across the tech sector
- Demonstrate industry-leading expertise across the complete Lead to Cash ecosystem:
- Lead Generation, Qualification and Conversation Optimization
- Sales Process Engineering and Deal Acceleration
- Revenue Analytics, Forecasting and Performance Management, drive integrated processes that maximize conversation rates, accelerate deal velocity and optimize customer value
- Lead strategic deployment of Salesforce’s own platform capabilities to showcase revenue operations excellence
- Oversee a comprehensive revenue technology stack including CRM, CPQ, billing, analytics, and AI-powered automation platforms
- AI and automation initiatives that enhance revenue predictability and operation efficiency
- Establishing and enforcing enterprise-wide data governance across the revenue tech stack (CRM, CPQ, ERP) to ensure a single source of truth for all financial and customer metrics
- Cultivate advanced analytics and AI capabilities to provide strategic insights on revenue performance and market opportunities
- Drive the development of next-generation revenue operations capabilities, aligned to industry standards and benchmark for the future state of the Agentic Enterprise
- Collaborate with Sales, Marketing, Customer Success, Finance, Legal and Product teams on integrated revenue optimization
- Partner with product teams to influence roadmap priorities that enhance customer acquisition, retention and expansion
- Develop scalable processes and systems that support continued growth trajectory
- Ensure consistent execution of revenue operations excellence across all global markets and customer segments
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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