Manager of Marketing Operations, TigerConnect
Healthcare collaboration platform
Job no longer available
Healthcare collaboration platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To simplify the working lives of healthcare professionals so they can deliver better patient care and experience greater job satisfaction.
Role
Who you are
- The ideal candidate will have a strong background in Marketing analytics, project management, and marketing technology platforms
- 8+ years of experience in marketing operations, marketing analytics, or related roles
- 4-5 years Marketo experience and Marketo certification
- Familiarity with modern RevOps principles and a passion for leveraging automation and AI to improve efficiency and scale GTM performance
- Experience managing people; with a focus on development, performance, and productivity
- Strong analytical skills with experience in data analysis and reporting
- Proven track record of optimizing marketing processes and driving efficiency
- Strategic thinker with a results-oriented mindset and a focus on continuous improvement
- Proficiency in marketing technology platforms such as SFDC, Marketo, Outreach, and others
- Excellent project management skills with the ability to manage multiple projects simultaneously
- Strong communication and interpersonal skills with the ability to collaborate effectively across teams
What the job involves
- We’re seeking a hands-on, tech-savvy Manager, Marketing Operations who’s eager to own and optimize our GTM tech stack, help drive campaign execution, and proactively surface insights that fuel smarter growth—using modern tools and AI when possible
- As the Manager, you will partner with our Marketing and Revenue Operations team by optimizing our Marketing processes, implementing efficient workflows, and leveraging data-driven insights to drive Marketing effectiveness
- Manage and optimize marketing technology, including Marketo, Outreach, Full Circle, Qualified, and other marketing platforms
- Collaborate with Revenue Operations, Marketing, and other relevant stakeholders to evaluate and apply AI and automation tools—both within and alongside our stack—to improve campaign execution speed, lead lifecycle efficiency, and team productivity
- Stay current with evolving MarTech and RevOps trends—especially where AI and workflow automation are advancing marketing scale and insight generation
- Execute and support campaign builds (emails, landing pages, lead flows) directly within Marketo and related tools, in close partnership with Demand Gen
- Analyze marketing performance data to measure the effectiveness of campaigns and initiatives through Full Circle and other marketing attribution platforms
- Own the integrity of lead lifecycle definitions, scoring logic, and attribution flow in partnership with Marketing and RevOps
- Partner with the Campaign and Demand Gen teams to ensure accurate and timely measurement of campaign influence and ROI
- Provide core dashboards and analysis to answer stakeholder questions, while independently identifying early signals and optimization opportunities from campaign and funnel performance
- In partnership with the Marketing organization, identify opportunities to streamline marketing processes and improve efficiency
- Develop and implement standardized workflows and best practices across marketing teams
- Continuously monitor and evaluate marketing processes to identify areas for improvement
- Provide leadership, coaching, and mentorship to enable high-quality work and strong team performance
- Coach, motivate and lead team member(s) to help reach their optimum performance level(s)
Our take
TigerConnect unifies the whole healthcare system under one platform, enabling users to connect to hospitals, healthcare providers, patients and their families within one easy to use, secure interface.
According to the Joint Commission Center for Transforming Healthcare, almost 80% of serious medical mistakes involve miscommunication between caregivers. TigerConnect effectively minimises errors in comms and the sharing of critical data between departments, meaning greater efficiency and quality of care.
As many healthcare organizations remain stuck in the technological dark ages, TigerConnect is leading the way in the digital transformation of clinical collaboration. This enables the company to play a key role in strengthening patient care, cutting costs and streamlining the workflows that keep people healthy.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$45m
SERIES D
Nov 2015
$50m
SERIES C
Total funding: $129.1m
Company benefits
- Health Insurance: Excellent medical, dental and vision insurance
- Savings: 401k matching program for all US employees and Savings Fund program available for all Mexico employees
- Flexible Work Location: Remote and hybrid onsite
- Flexible Time Off: Flexible time off policy with no limit on days off
- Wellness Days: Company-wide wellness days throughout the year
- Wellness Program: Quarterly wellness allowance to help support your well-being
- LinkedIn Learning: Self-paced learning and development via LinkedIn Learning
- Home Office Reimbursement: Allowance to cover your home office setup expenses
- Headquarter Location: Office space in major tech ecosystems in Los Angeles and Mexico City
Company HQ
El Segundo, CA
Leadership
Sean O'Neal
(CEO)Prior to joining TigerConnect in 2025, Sean was a President & Functional CEO of SaaS and CPO at Sinch. He was also a Writer for Forbes Business Council.
Tim Goodwin
(CTO)Prior to joining TigerConnect in 2020, Tim was the CTO at Vacasa, an SVP/CIO of Digital Channels at Fiserv, and a GM of Software Development at M-Com.
Sheeza Hussain
(CGO)Prior to joining TigerConnect in 2025, Sheeza was a Market President of Enterprise at Press Ganey, CGO at SteadyMD, and CCO at Biofourmis.
Brian Kaminski
(CCO)Prior to joining TigerConnect in 2023, Brian was a Value Advisory Ecosystem Member at Customer Value Community and CCO at Perceptyx and Conversica.
John Montealegre
(CFO)John joined TigerConnect in 2014 as the Chief of Staff to the CEO. He then became the VP then Senior VP of Finance before moving into he role of CFO in 2022. Previously, he was the Head of Sales at Pitzi and an Associate at McKinsey & Company.
Saurin Shah
(CPO)Prior to joining TigerConnect in 2023, Saurin was a Senior Director/VP of Product Management at Medallia. He also spent 6 years at Salesforce as a Director then Senior Director of Product Management.
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