Senior Sales Engineer, Gong
Gong Engage
$160-180k
OTE
AI OS for revenue teams
Open for applications
AI OS for revenue teams
1001+ employees
Open for applications
$160-180k
OTE
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- 4-6 years of customer-facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience
- Experience selling to decision makers in Marketing, Operations, Sales Development and other top-of-funnel stakeholders
- Understanding of the top-of-the-funnel, marketing, and/or sales development industries, competitors and overall landscape
- A passion for serving the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering
- Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems
- Understanding of essential sales workflows, including Forecasting and Prospecting
- Knowledge of go-to-market (GTM) sales team personas
- Experience with data flows, AI & ML concepts, analytics, APIs / webhooks, or JSON
- Understanding of security and privacy pertaining to SaaS systems
- Excellent verbal and written communication skills
- Strong interpersonal and teamwork skills
- Passion for technology and problem solving
What the job involves
- Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions
- The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success
- More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io
- The mission of our Sales Engineers at Gong is to serve as trusted partners, advising on complex workflows and guiding customers toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes
- As one of the founding Sales Engineers on our Engage Specialist SE team, you will be instrumental in creating raving fans of our Gong Engage product suite among our most strategic prospects and customers
- Additionally, you will help shape the pre-sales processes and collateral for the rest of the Sales Engineering team and GTM organization with respect to Gong Engage, ultimately helping to accelerate sales cycles
- Work alongside Sales and Customer Success as the ultimate Gong Engage product expert and account team technical advisor
- Thoroughly understand all aspects of the Gong Engage product in order to explain and demo the technology to all types of users
- Understand the entire Gong Revenue AI platform to be able to position how Gong Engage and other parts of the platform can help customers achieve their revenue outcomes
- Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology
- Conduct detailed use case discovery sessions on prospects’ customer engagement workflows
- Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases
- Assist prospects and customers with trials (POCs, Pilots), when appropriate
- Craft content to show customers how to leverage Gong Engage for specific use cases
- Solution complex business and technical requirements and explain them in simple terms
- Assist with RFPs and questionnaires in the context of sales cycles
- Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Services, Product Management, Engineering) in order to get deals across the line
- Partner with and support Marketing on demand gen activities (webinars, conferences, events)
- Contribute reusable assets to the Sales Engineering team and the company at-large
- Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586.1m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
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