Deployment Strategist, Luminai

$150-220k

+ Equity

Mid and Senior level

New York

San Francisco Bay Area

More information about location

3 days a week in office

Internal workflow automation technology

Open for applications

Internal workflow automation technology

21-100 employees

B2BSaaSAutomation

Open for applications

$150-220k

+ Equity

Mid and Senior level

New York

San Francisco Bay Area

More information about location

3 days a week in office

21-100 employees

B2BSaaSAutomation

Company mission

To revolutionise the way in which operational teams get work done.

Job

Company

Role

Who you are

3–6+ years of experience in deployment, implementation, solutions, technical program management, or a similar customer-facing role
Experience owning complex, multi-stakeholder rollouts in production environments
Strong systems thinking and comfort working with technical concepts (APIs, integrations, workflows)
Ability to translate ambiguous requirements into concrete plans and outcomes
Excellent communication skills across technical and non-technical audiences
Strong organizational skills with the ability to manage multiple parallel initiatives
Bonus: Experience deploying healthcare software, AI-driven products, or enterprise platforms

What the job involves

We’re looking for a Deployment Strategist to own how Luminai is deployed, adopted, and scaled inside customer environments
You’ll work closely with Product, Engineering, and Customer teams to translate complex healthcare workflows into reliable, production-ready deployments that deliver real operational impact
This is a high-ownership role at the intersection of strategy, execution, and systems thinking
You’ll be responsible for turning ambiguity into clear deployment plans, driving launches across multiple stakeholders, and ensuring customers see value quickly and consistently
Your work will directly influence customer outcomes, retention, and how the Luminai platform evolves
Own end-to-end deployments for Luminai customers, from post-sale handoff through launch and stabilization
Deeply understand customer workflows, constraints, and operating models to design effective deployment strategies
Translate customer requirements into clear execution plans, timelines, and success criteria
Coordinate closely with Product and Engineering to scope work, sequence dependencies, and unblock launches
Partner with customer stakeholders across Ops, IT, and leadership to drive alignment and accountability
Identify patterns across deployments and feed insights back into product improvements and platform abstractions
Manage risks proactively, surfacing issues early and driving resolution before they impact customers
Run clear communication cadences with customers, including status updates, milestones, and escalation paths
Help build and refine deployment playbooks, templates, and processes to scale delivery as Luminai grows

Our take

Luminai, formerly known as Digital Brain, was founded in 2020 by two graduates of the Y Combinator scheme. The company helps sales reps and customer service agents automate their workflows to ultimately save time on internal processes.

Backed by Series A funding and trusted by companies like Carta, Oura, and Strava, Luminai is using its resources to grow its go-to-market team and enhance product capabilities. Byu expanding its platform to serve organizations of all sizes, Luiminai is ready to be a key player in the workflow automation space.

Freddie

Company Specialist at Welcome to the Jungle

Company

Company HQ

North Central, San Mateo, CA

Leadership

Kesava Kirupa Dinakaran

(Co-Founder & CEO)

Graduate of Y Combinator in 2020.

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