Senior Financial Analyst, ServiceNow
GTM Finance
$116.4-173.1k
+ Variable/incentive compensation and ESPP
More information about location
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$116.4-173.1k
+ Variable/incentive compensation and ESPP
More information about location
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionize the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- A passion for highly analytical work, with rigorous attention to detail and genuine intellectual curiosity
- Strong communication skills, able to distill complex financial analysis into crisp, executive-level messaging, both written and verbal
- Prior experience in SaaS FP&A, equity research, investment banking, management consulting, or a comparable background that builds fluency in both financial and operational metrics
- High proficiency in Microsoft Excel and PowerPoint
- Preferred: hands-on experience with Pigment, Anaplan, or comparable planning tools; familiarity with Power BI, Tableau, or similar visualization platforms
- Preferred: experience working across time zones and geographies, or meaningful international exposure
- A genuine interest in automation and AI-enabled ways of working, the team is actively investing in process transformation and values candidates who bring curiosity about what's possible
- To effectively drive change and solve complex business problems, we have high standards of execution. Beyond thriving in a fast-paced, high-ambiguity environment, we require someone who can:
- Convert ambiguous, senior stakeholder requests into polished, high-quality deliverables with minimal direction
- Synthesize large, multi-source datasets into clear business narratives, developing metrics and KPIs that inform decision-making at the GTM leadership level
- Navigate cross-functional relationships, across Finance, Accounting, Procurement, and Sales Operations, to drive alignment without formal authority
- Bring creative problem-solving to big-picture challenges, finding non-obvious angles on complex financial questions, while maintaining the precision and rigor the numbers require
What the job involves
- Based in our HQ in Santa Clara, the Senior Financial Analyst will be a key member of the GTM Finance HQ team within the FP&A organization
- This role sits at the center of Sales Finance, responsible for synthesizing financial and operational intelligence across one of the largest cost bases in the company, spanning a global sales organization that reaches every geography
- You will have visibility from top-line performance to profitability, working at the intersection of financial planning, operational analysis, and executive communication
- Contribute to the financial planning process, including annual operating plan development, budgeting, and quarterly forecasting across Sales headcount and Opex
- Connect the dots across a complex organization and a multi-source P&L - acting as the financial hub between regional teams, Accounting, and Procurement, and translating that complexity into a clean picture senior leadership can act on
- Develop executive-ready financial analysis and commentary, communicating key insights and risks to senior GTM Finance leadership and Sales Leadership - this team's outputs reach the highest levels of the organization
- Build and maintain performance metrics and reporting frameworks that enable the Sales organization to manage its business with greater clarity and precision
- Identify and drive process improvement initiatives, including automation and tool-enabled workflows, to improve forecast accuracy and reduce planning cycle time
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7,700 customers, including 85% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in the upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15B, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Generous family leave
- Matched donations
- Annual learning stipends
- Flexible PTO
- Competitive retirement plan
- Paid volunteer time
Company HQ
Santa Clara, CA
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