Senior Technical Program Manager, Hims & Hers

• Have 8+ years of relevant experience working with engineering teams to ship complex backend and frontend software
• Familiar with backend and frontend software development technologies and can help evaluate tradeoffs between different solution paths
• Ability to influence without authority
• Strong project management skills with attention to detail and experience in managing multiple projects and meeting ongoing and overlapping deadlines
• Proven track record of successfully managing large-scale, complex technical programs
• Excellent project management skills, with proficiency in agile, scrum and lean development
• Ability to dive deep into technical details and understand complex systems to drive effective decision-making
• Strong understanding of engineering operations, including process optimization and best practices
• Strong leadership skills to effectively manage and motivate cross-functional teams
• Excellent skills in identifying, assessing, and mitigating risks
• Strong sense of ownership
• Team player, collaborative, and positive attitude
• Bias towards action
• Exceptional communication, negotiation, and interpersonal skills
• Excellent writing, oral, and presentation skills
• Experience with data-driven decision-making and metrics-driven program management

Desirable

• We are looking for a Sr. Technical Program Manager to help execute our strategy for our Pharmacy Engineering teams
• You will work closely with leaders, stakeholders, and individual contributors to understand our roadmaps, priorities, and architecture to facilitate alignment
• You will leverage your experience and skills to move quickly, efficiently, and decisively to connect the dots, ensure nothing falls between the cracks, and help our team deliver
• Drive the execution and delivery of multiple complex technical programs, strategic growth initiatives, and operational strategies that increase efficiency and productivity
• Develop detailed project plans, timelines, and resource allocation strategies
• Track and manage project risks, dependencies, status, and deliverable timelines
• Ensure robust quality assurance and release management processes are in place
• Lead planning, prioritization, and status meetings with stakeholders at a regular cadence
• Facilitate effective communication and collaboration among all stakeholders to drive project success
• Drive continuous process improvements and best practices to create robust, predictable, and effective product delivery
• Establish mechanisms to optimize team effectiveness
• Identify potential risks and issues early in the project lifecycle and develop mitigation strategies
• Identify impediments the team experiences and work with stakeholders to address them
• Establish and track key performance indicators (KPIs) to measure program success and impact
• Provide regular updates and reports to senior leadership on program status, progress, and outcomes
• Own the communication and alignment of release dates
• Collaborate with other technical program managers to highlight dependencies with different domains