Sales Administrator, Zum

$75-90k

Salary applicable for candidates based in the Bay Area. For candidates based in Mountain Time Zone: $65,000 - $75,000 USD

Google Sheets

GSuite

Junior, Mid and Senior level

Remote in US

San Francisco Bay Area

More information about location

Student transportation services

Be an early applicant

Student transportation services

201-500 employees

B2BArtificial IntelligenceLogisticsTransportRidesharing

Be an early applicant

$75-90k

Salary applicable for candidates based in the Bay Area. For candidates based in Mountain Time Zone: $65,000 - $75,000 USD

Google Sheets

GSuite

Junior, Mid and Senior level

Remote in US

San Francisco Bay Area

More information about location

201-500 employees

B2BArtificial IntelligenceLogisticsTransportRidesharing

Company mission

To bring student transporation into a new era enabling greater safety, sustainability, equity, and transparency.

Job

Company

Role

Who you are

The ideal candidate will have experience managing time-sensitive requests with high attention to detail and be comfortable communicating with multiple locations
2-5+ years of sales support, administrative, booking agent experience
Exceptional communication skills, both written and verbal
Proficiency in Google Suite, including Gmail, Google Docs, and Google Sheets
Willingness and ability to quickly learn and use Zum admin and charter website
Strong organizational skills and the ability to manage multiple tasks simultaneously
An understanding of the charter and transportation industry is a plus but not required
The ability to work effectively in a team and cross-collaborate with different departments
A detail-oriented mindset, ensuring all charter requests are processed accurately
A positive and coachable attitude, with the eagerness to adapt to changes and feedback
Comfort with handling a high volume of charter requests and the potential for repetitive tasks

What the job involves

The Sales Administrator works as a part of Zūm’s Charter team
The Sales Administrator will work externally and closely with our accounts, along with our internal sales and operations teams to manage, quote, secure, and confirm transportation requests
The Sales Administrator will own the entire booking process from initial quote to final booking and confirming yard assignments
We are looking for someone located in either the Mountain or Pacific Time Zone to support our fast growing markets along the West Coast
Manage inbound charter requests from established customers, predominantly through email and phone calls
Provide support to multiple Account Executives who oversee a range of customer accounts
Utilize Google Suite to organize and manage communication-related to charter requests
Leverage ZUM admin and charter website to facilitate the charter booking process
Oversee the entire process from initial quote generation to final booking of charters
Collaborate effectively with multiple departments within the organization to ensure the smooth execution of charter services
Maintain a high level of attention to detail to ensure accuracy and quality of services
Demonstrate a coachable attitude, always willing to learn and adapt to changing procedures and policies

Our take

The largest mass transit system in the US is student transportation, and it’s more than double the size of all others combined. It’s rife with inefficiencies, however: circuitous routes mean many students are spending more time travelling and less time sleeping, exercising, or participating in enrichment activities, affecting student outcomes and inequalities.

Zum is looking to overhaul school transport with the help of cloud computing and AI. It has a central hub from which it manages route planning and vehicle assignments across 4,000 areas and school districts in California, meaning fleet deployment, maintenance, and operational efficiency can be optimized. It also offers cameras and tracking in vehicles, and is committed to having a fully electric, 10,000-strong bus fleet by 2025.

It's an ambitious plan, but it’s clear that the US school busing system is in dire need of an overhaul. We’re seeing startups like Via offer a similar service to NY schools, gathering similarly strong momentum. With Zum fast approaching Unicorn status, and its California roll-out continuing without a hitch, it appears, for now, to be leading the modern student transportation startup pack.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

18% employee growth in 12 months

Glassdoor (4.6)

Company

Funding (last 2 of 7 rounds)

Jun 2024

$32m

GRANT

Jan 2024

$140m

SERIES E

Total funding: $368.8m

Company benefits

Medical, dental and vision benefits, including paid membership to One Medical
Unlimited vacation policy
Free daily catered lunches + fully stocked kitchen at HQ
Ability to have a huge impact at an early-stage, mission-driven startup
Fun office culture and a team you would be proud to work with

Company HQ

Redwood Shores, Redwood City, CA

Leadership

Ritu Narayan

(Co-Founder & CEO)

Worked as a Lead Product Manager at Yahoo!, eBay, then took up a Sloan Fellowship at the Stanford Graduate School of Business.

Vivek Garg

(Co-Founder & COO)

Spent over a decade as a Major in the Indian Army, then went on to found and lead BAPAR, before taking up a Researcher role at Stanford University's SEED Institute.

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