Enterprise Account Executive, charles

DACH

Salary not provided

Junior and Mid level

Remote from Germany

Conversational AI agents and CRM platform

Job no longer available

Conversational AI agents and CRM platform

21-100 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Job no longer available

Salary not provided

Junior and Mid level

Remote from Germany

21-100 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Company mission

To empower businesses to thrive in a challenging world of shifting consumer preferences and rising acquisition costs.

Job

Company

Role

Who you are

You have a profound knowledge of the ecommerce market and SaaS technologies
You can create powerful sales presentations and have a clear and effective voice for engaging with our audience
You are familiar with working with a CRM system (ideally HubSpot)
You have a deep understanding of the enterprise SaaS market
You are familiar with GDPR legalization and have the ability externally partner with legal teams to create bulletproof contracts
Very good understanding of our ideal customer profile and buying persona partners, being able to develop patterns for the outbound and cold approaches
Ability to show high level of resilience in compelling situations and collaborate on complex negotiations
You are fluent in German and English

What the job involves

Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, as well as growing existing accounts
You will run the full-cycle sales role with responsibility for generating pipeline, closing deals, and delivering exhilarating product demos
You will analyze the performance of potential customers and learn how to identify potential for business improvement for them to achieve using charles
As our go-to-person for the DACH region, you will be asked to provide regular feedback to Marketing, Product teams to understand our customers better and improve processes
You will work closely with the Operation Team to ensure the best possible and align processes; with Customer Success & Marketing teams to ensure that best practices of charles are shared and implemented with our Customers
You will actively seek out profitable partnerships and business opportunities
You will help shape the future of charles' mission with your perspectives, ideas, and skills

Our take

Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.

Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.

Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is still relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

51% employee growth in 12 months

Trustpilot (3.6)

Company

Funding (last 2 of 3 rounds)

Jul 2022

$23.4m

SERIES A

Apr 2021

$7.5m

SEED

Total funding: $32.1m

Company HQ

Mitte, Berlin, Germany

Leadership

Andreas Tussing

(Co-Founder & CEO)

Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.

Artjem Weissbeck

(Co-Founder & Board Member)

Previously co-founded Kapten & Son.

Share this job

View 2 more jobs at charles