Sales Operations Manager, SharkNinja
$131.3-160.5k
+ Employee stock purchase options
More information about location
Home devices and appliances
Be an early applicant
Home devices and appliances
1001+ employees
Be an early applicant
$131.3-160.5k
+ Employee stock purchase options
More information about location
1001+ employees
Company mission
SharkNinja's mission is to positively impact people's lives every day in every home around the world.
Role
Who you are
- Bachelor’s Degree or equivalent experience; concentration in Business preferred
- 3-5 years of experience in demand planning/supply chain management and business analytics/financial role within the consumer products industry
- Ability to draw insights across multiple complex data sets and incorporate into decision making
- Ability to work in a collaborative team environment
- Past operational or sales experience with Costco or other large retailer preferred
- Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products
- Strong communication, organization, project management and interpersonal skills
- Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude
- Ability to travel approximately 20% for corporate events and HQ (Needham, MA) visits
What the job involves
- The Sales Operations Manager (Costco) is the primary resource for operational functions associated with driving revenue and margin for assigned retail accounts. Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.
- The Sales Operations Manager plays an important role monitoring real time business issues, interpreting data and suggesting immediate action plans to address issues or take advantage of opportunities. The Sales Operations Manager will work with Shark/Ninja internal cross functional resources to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts
- Serve as a key liaison between the Costco customer and SharkNinja’s internal teams by understanding account-specific needs, ensuring alignment with internal goals, and driving timely and effective communication
- Own long-term forecasting (12–18 months), sales flow, and inventory planning by collaborating with demand planning, operations, and sales teams to mitigate stock risk—especially around critical high-velocity tentpole events
- Manage forecasting systems (SFO), including updates to inventory flows, promotional plans, pricing, and data governance for both new and existing SKUs
- Coordinate Supply Chain, Strategic Sales, and Demand Planning teams to track and evaluate promotional performance, recalibrate forecasts, and develop future shipment strategies
- Partner with Strategic Sales and Analytics to provide channel-specific promotional guidance and ensure alignment between national and account-level initiatives
- Support trade-spend optimization efforts and drive healthy revenue growth by leveraging spend tools and aligning promotional investments with EBITA goals
- Contribute to sales strategy development and execution to drive revenue and market penetration, while continuously analyzing sales and operational performance for insights and improvement
- Lead weekly customer meetings and provide timely financial updates, ad-hoc reporting, and standardized business reviews - deliver clear, data-driven insights that guide decision-making
- Assist in building presentations and strategic decks for internal and customer-facing needs, while maintaining a strong working knowledge of key categories and competitive landscape
- Innate curiosity and desire to find creative solutions
Our take
Consumer demand for new and better home appliances continues to grow. SharkNinja serves this demand by designing and manufacturing innovative home goods and devices. Specifically, it has a growing line of solutions that consist of Shark cleaning and home care products and Ninja kitchen appliances.
SharkNinja has been in operation since 1994, which is testament to the quality and popularity of its products. Since its initial launch in Canada, the company has expanded into the US and the UK. In 2017 SharkNinja was bought by CDH Private Equity for over $1.5 Billion, further proof of its impressive market value. Perhaps more evidence is that it brings in annual revenues of around $4B.
SharkNinja’s main challenge is facing down big-name competitors such as home appliance giant Dyson. In fact, through innovative design, it seized the market-leading spot in traditional vacuums from Dyson and is only second to iRobot in sales of robotic models. A 2023 IPO saw an extra $296 million in funding added to SharkNinja's pot and was followed by product launches in new sectors such as air conditioning and food cooling, indicating that the company is still full of new product ideas.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- Employer paid group benefits including medical, dental, life insurance and more
- Competitive RRSP matching program
- 16 vacation days to start
- Paid sick days
- Paid volunteer and cultural days
- Employee & Family Assistance program
- An opportunity to accelerate your career with world class brands
- Continuous development and mentoring
- Opportunity to join various employee-based affinity groups
- Diverse, inclusive, and community-minded organization
- Wellness program offering free virtual fitness classes and a fitness reimbursement
- Employee product discounts
Company HQ
Needham Heights, Needham, MA
Leadership
Mark Rosenzweig
(Founder)Founded SharkNinja in 1994. Has won three Red Dot Awards for product Design.
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