Sales Administrator, Malt
Offers Equity as Stock Options
2-5 days a week in office
Freelance consulting marketplace
Open for applications
Freelance consulting marketplace
1001+ employees
Open for applications
Offers Equity as Stock Options
2-5 days a week in office
1001+ employees
Company mission
To provide everyone with the freedom to choose what work they do and who they do it with.
Role
Who you are
- You have successful experience in administration / sales support
- You master the invoicing processes of major accounts and have a good command of Excel
- You have very good interpersonal skills and are comfortable interacting with customers
- You are proactive, organized and rigorous
- You are comfortable in changing and dynamic environments where everything has to be built
What the job involves
- Guiding freelancers in creating profiles on the Malt platform and assisting with proposal formalisation
- Act as the primary contact for administrative managers at key client accounts, ensuring smooth implementation of administrative and accounting processes
- Oversee contracts and legal documentation for clients and freelance professionals
- Manage day-to-day client administrative relations, including the acceptance of commercial proposals and oversight of ongoing projects
- Prepare client quotes
- Support client meetings on administrative and process-related topics, including preparation of materials, drafting meeting minutes, and following up on specific post-meeting actions
- Monitor & coordinate any financial topics and administrative tasks that fall within the Customer Administration's scope or in collaboration with dedicated teams
- Supporting any inquiries (internal or external) related to invoicing and supporting any billing discrepancies issues
- Collaborate with Malt’s Finance team to support collections and cash recovery when necessary
- Provide proactive support to clients and freelancers within the Customer Administration's scope & responsibilities
- Monitor and measure the effectiveness of process & product improvements to ensure they align with organizational goals and contribute to overall business growth
Application process
- First call with Chloé, our Talent Acquisition Manager, to better understand your background and share more about this opportunity
- First interview with one of our Customer Administrators to better understand the job
- Business case to prepare and present
- Final interview with Edward, Head of Customer Care & Administration, to discuss our long-term vision
Our take
Malt is carving out a unique space in the European freelance marketplace by specialising in connecting companies with technically skilled freelancers like developers, data scientists, and project managers. This targeted approach sets it apart from broader platforms like Upwork and Fiverr, where diverse talents compete for projects often through low bids.
The company further distinguishes itself by offering dedicated account managers to companies. These account managers help source the right talent, handle payments, and manage legal and administrative tasks. This comprehensive service caters to the growing trend of digital nomadism, attracting skilled technical professionals seeking freelance opportunities.
Malt's success is evident in its funding, attracting significant investment, and growing its network to over 450,000 freelancers across five European countries. Its also secured partnerships with major companies like Unilever, Bosch, and L'Oréal, further solidifying its position as a leading player. Following its acquisition of competitor Comatch, it has set ambitious goals to become the go-to freelancer marketplace in Europe.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
35% employee growth in 12 months
Company
Employee endorsements
Career progression
"Many colleagues who joined our company as an intern are now in Senior positions. In addition to career progression (Management and Expert tracks),..."
Funding (last 2 of 5 rounds)
May 2021
$83.3m
GROWTH EQUITY VC
Feb 2019
$28m
SERIES C
Total funding: $118.8m
Company benefits
- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
- Equity: Every Malter is entitled to stock options
- Lunch vouchers: €9/day on your Swile card
- Transportation: 50% reimbursement (any type of transport)
- RTT: From 8 to 12 days off
- Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave
- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
- Remote work: full remote, with a possibility to work from any of our offices
- Annual team building events
Company HQ
Saint-Merri, Paris, France
Articles
Leadership
Vincent Huguet
(Co-Founder & Co-CEO)Previously a Corporate Development Manager at Telmex. Founded Mexico's leading online florist Algoespecial, and then co-founded online printer Groupe Aventers.
Hugo Lassiège
(Co-Founder)Previous Manager at Hakatech, alongside which they co-created the Lateral-Thoughts Developers Society.
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