Staff Data Scientist, Invoca
$160-206k
+ Stock options
Conversation analytics software to grow revenue
Job no longer available
Conversation analytics software to grow revenue
201-500 employees
Job no longer available
$160-206k
+ Stock options
201-500 employees
Company mission
To enable revenue team to connect paid media investments to business outcomes, improve digital engagement, and convert more leads into sales.
Role
Who you are
- Looking to work with smart people who are as committed to building great teams as they are to building great products
- 7+ years of professional experience or graduate-level coursework in data science, machine learning, statistics, physics, or a related field
- Advanced proficiency in applying machine learning techniques to real-world problems
- Advanced proficiency in Python, including expertise in data processing libraries (e.g., spaCy, Pandas), data visualization libraries (e.g., Matplotlib, Plotly), and familiarity with machine learning frameworks
- Intermediate proficiency with big data technologies and frameworks (e.g., Spark, Hadoop)
- Intermediate proficiency working with the Databricks platform (e.g., Job/Compute, Delta Lake) or a similar platform for data analysis and model training tasks
- Intermediate proficiency in Bayesian statistics and its application to machine learning
- Basic proficiency with cloud platforms such as AWS, Google Cloud, or Azure
- An advanced degree in mathematics, statistics, physics, computer science, or equivalent professional experience
- Intermediate proficiency in C and C++ is a bonus but not required
What the job involves
- You’ll join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools, practices, and processes
- We are an incredibly supportive team. We swarm when problems arise and give excellent feedback to help each other grow
- Working on our close-knit, multi-functional teams is a chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between
- We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, maintaining production reliability, paying down technical debt, hiring fantastic teammates; and we love to share these passions with each other
- Invoca offers a unique opportunity to make significant contributions to machine learning and data science, particularly in conversation intelligence, marketing, sales, contact centers, and user experience optimization
- Research and build groundbreaking machine learning techniques by leveraging Bayesian methodologies, neural networks, regression models, and other state-of-the-art approaches
- Lead the adaptation and implementation of advanced machine learning techniques to solve customer problems
- Be at the forefront of applying generative AI techniques to conversational data
- Conduct independent research into the latest academic papers to develop innovative solutions for customer problems and to support various use cases within our product offerings
- Refine and advance the mathematical models and algorithms that power our core Bayesian engine
- Write and optimize code using our data science libraries and frameworks
- Provide mentorship and guidance to members of our data platform team, including data scientists, data engineers, software engineers, and product managers
- Document and educate team members on analysis methodologies, models, assumptions, error measurements, data sources, transformations, and tools/processes used in the Invoca Data Science process
- Support diversity, equity, and inclusion initiatives at Invoca
- At Invoca, a Staff Data Scientist is an experienced individual contributor with a focus on solving technical machine learning challenges and mentoring other team members
- Our dedicated data platform team leverages a blend of cutting-edge technology, including our proprietary and patented solutions and tools from leading vendors, to develop an exceptionally scalable data modeling platform
- Our overarching objective is to seamlessly deliver models through our robust API platform, catering to both internal stakeholders and external clients
- Your pivotal role will focus on optimizing model quality and performance. Ultimately, the models we deliver are consumed directly by our feature engineering teams to deliver new data insights, translating to enhanced value for our customers
Our take
Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.
The company is a market leader in AI-powered conversation intelligence, serving leading consumer brands in considered purchase industries like automotive, telecommunications, healthcare, financial services, and real estate. It has continued to add new new capabilities throughout the years since its 2008 founding, to further help brands drive more efficient marketing, faster revenue growth, and better experiences in an increasingly challenging economy.
More recently, Invoca has expanded its AI-powered revenue exeuction platform with a new no-code integrations for LinkedIn Ads and Reddit Ads, buiulding on existing support from platforms such as Facebook, Instragram, TikTok, Snapchat, and Pinterest. These additions allow marketers to directly connect social ad spend to phone calls, conversations and revenue. As pressure mounts on marketing teams to provide business impact beyond clicks and impressions, this expanded social advertising ecosystem strengthens Invoca's position as a leader in conversation intelligence and performance-driven marketing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$83m
SERIES F
Oct 2019
$56m
SERIES E
Total funding: $199.8m
Company benefits
- Flexible Time Off: We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
- Healthcare: Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
- Mental Well-being & Employee Assistance Program: Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkplaceOptions program.
- Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
- Invacation (Sabbatical): We thank our long-term team members with a bonus after seven years of service.
- Wellness Subsidy: In further support of your well-being, Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Gregg Johnson
(CEO)Prior to joining Invoca in 2016, Gregg spent nearly 10 years at Salesforce, while there, he held a number of roles, including VP of Product Management (Chatter) and SVP of Product Management (Marketing Cloud). He also worked as a COnsultant at Boston Consulting Group and as a Sales/Marketing Manager at Ullink.
Peter Isaacson
(CMO)Peter is also an Advisor at Folloze and ClickZ.com as well as a Contributor to Forbes Communication Council and a Member at Revenue Collective. Previously, he was the CMO at Replicant, Demandbase, and Castlight Health. He also spent nearly 14 years at Adobe Systems, working as a Senior Director of Brand Marketing, VP of WW Field Marketing, and VP of WW Education Vertical Business.
Teresa Dietrich
(CTO)Prior to joining Invoca in 2024, Teresa was the Chief Product & Technology/Community Officer at Stack Overflow. She also served as the GLobal Head of Product & Engineering at McKinsey New Ventures and as CTO at Namely.
Michael DiFilippo
(CFO)Prior to joining Inovca in 2019, Michael was the CFO & Chief Administrative Officer at AppDirector. He also served as a VP/Division CFO (SaaS Division) at Citrix.
Ben Sullivan
(CRO)Ben joined Invoca in 2017 as a Senior VP of Sales, moving into the role of Executive VP of Sales in 2021 and CRO in 2025. Prior to Invoca, he spent 8 years at ON24 as a VP of Strategic Alliances & Business Development and VP of Worldwide Sales.
Share this job
View 7 more jobs at Invoca