Manager of HR Projects & Communications, Live Nation
$104-130k
2-3 days a week in office (Beverly Hills, CA)
Entertainment events promoter and producer
Open for applications
Entertainment events promoter and producer
1001+ employees
Open for applications
$104-130k
2-3 days a week in office (Beverly Hills, CA)
1001+ employees
Company mission
Live Nation's mission is to help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- This role requires strong written, graphic, and verbal communication skills and must be able to drive multiple projects at once in a fast-paced environment
- Bachelor’s degree in Business, Human Resources, Communications, or related field
- 10+ years of HR and/or Internal Communications experience in a multi-unit company
- Experience drafting, packaging, and distributing cohesive resources, infographics, and communication plans for a broad audience
- Project management experience and people-centric communication skills
- Excellence with Microsoft Office/Suite (Word, PowerPoint, Excel, etc.), Adobe design skills a plus
- Experience with communication platforms (SharePoint, Slack, Microsoft Teams, Zoom, etc.)
- Resourceful, able to problem-solve and navigate uncertainty to find solutions and make sound decisions
- Ability to effectively prioritize workload and work in a fast-paced, ever-changing environment
- Strong written and verbal communication and interpersonal skills
- Excellent attention to detail with a focus on quality and consistency
- Organized and strong communicator (written and verbal)
- Capable of maintaining a positive attitude through challenging situations
- Commitment to excellence through careful analysis and review
- Ability to thrive in a hybrid role (going into our Beverly Hills office 2-3 days per week)
- Email marketing platform (Mailchimp, Proze, etc.) experience a plus
What the job involves
- The Manager, HR Projects & Communications is a utility player who works as part of the Corporate HR People Operations & Programs center of excellence (COE)
- They support a variety of projects in service of HR effectiveness across our global decentralized organization and are responsible for developing templates, resources, and overseeing/managing centralized resources available to HR and employees across the organization
- They support ad-hoc projects like crisis management and drive communications and other essential communication-related tasks for cyclical projects like surveys, benefits updates, and employee-centered initiatives
- Taking the lead on all HR-related communications, they draft, manage, review, and distribute (when applicable) internal employee-centered communications and consult on related external communications
- Supports central HR projects relating to employee engagement, experience, and/or HR effectiveness; depending on the project/scope, responsible for a range of duties including but not limited to project management, developing resources, templates, or tools, drafting and managing communication plans, distributing information, consulting, etc
- Designs communication plans, coordinates assets, and helps draft and send communications for both ad-hoc and cyclical HR-related and employee program-related communications
- Reviews, maintains, and at times drafts language to communicate about employee programs and overall HR actions, resources, or support across internal and external platforms
- Partners closely with cross-functional teams (ex: Benefits, Corporate Communications, etc.) to ensure all messaging intended for current and prospective employees and key stakeholders are consistent and up to date (this includes corporate intranet maintenance and creation of new sites as programs or other offerings expand, monitoring any public-facing sites, job boards, etc.)
- Consults with key communication partners to ensure accuracy when developing employee communication audiences, collaborates with HRIS team and IT to understand employee data and ensure distribution lists are accurate and kept up to date
- Develops and maintains centralized digital resource libraries and assists in building internal platforms owned by central HR, this includes resources for HR, employees, or any other related internal group
- Supports with Crisis Management response including communications, resource development, consultation, and works with Benefits, Corporate Communications, and other related teams to ensure a timely and appropriate cohesive response
- Pulls reports and scrubs employee data to create target audience(s) for distribution; assists and consults cross-functionally on employee distribution lists
- Assembles, organizes, and archives (when applicable) files to ensure proper retention for projects and communications
- Seeks out ways to continuously improve effectiveness, organization, and utilization of central HR processes and tools
- Monitors the effectiveness of communications through analytics and employee feedback and makes recommendations for process improvement
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2009, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
- WEALTH: 401(k) program with company match, Stock Program Reimbursement
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
Company HQ
Barbican, London, UK
Leadership
Michael Rapino
(President and CEO, not founder)They worked for 10 years in various marketing and entertainment capacities at Labatt’s Breweries of Canada. They held several roles at Clear Channel Communications, including President and CEO of Global Music. They were named CEO and President of Live Nation in 2005.
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