Head of Applied AI, Beam

• If you're driven to be at the forefront of AI innovation and want to build something truly transformative, this is for you
• We're seeking an experienced leader or someone in the position to step up with a deep passion for artificial intelligence and a proven ability to translate that passion into tangible results
• You may have been an engineer before (or are still one) and want to shift more into the AI world, or you may have come from a different background but have been doing this work for a while
• Several years experience in AI related fields or software engineering - we realise this is a nascent technology and expect applicants to have diverse experience
• Hands-on expertise in designing, developing, optimising, and evaluating prompts for a range of leading Large Language Models (e.g., GPT-series, Claude, Gemini, Llama, open-source models)
• Strong understanding of LLM architectures, capabilities, limitations, and common failure modes
• Ideally some proficiency in Python and familiarity with common AI/ML frameworks and libraries (e.g., LangChain, Hugging Face Transformers, TensorFlow, PyTorch)
• Proven experience leading, mentoring, and developing technical teams, fostering an innovative and collaborative environment
• Excellent analytical, problem-solving, and strategic thinking skills, with the ability to translate complex business requirements into effective technical solutions
• Exceptional communication and interpersonal skills, with the ability to articulate complex AI concepts to diverse audiences

Desirable

• As our Head of Applied AI, you will be at the very heart of our AI strategy, playing a pivotal role in shaping how we leverage the world's most advanced Large Language Models (LLMs)
• This isn't just about writing prompts; it's about architecting the conversation between human intent and machine intelligence
• We currently have a huge library of complex prompts and templates that create the amazing experience we have today in Magic Notes - and use tools like HumanLoop, DeepEval, LangChain to ensure we are constantly building the best prompts for our users
• You'll build and lead a dedicated team, establishing the gold standard for prompt engineering within our organisation and directly influencing the products and services that will define our future
• Lead and Inspire: Build, mentor, and manage a high-performing team of prompt engineers, fostering a culture of excellence, innovation, and continuous learning in the fast-paced AI landscape
• Architect & Optimise Prompts: Spearhead the design, development, rigorous testing, and iterative refinement of high-quality prompts for a wide range of products for frontline services - Magic Notes is just the start
• Co-designing with customers and users: We believe the best prompts are developed directly with users, designed for their real world workflows. From 121s with users to meeting partner engineers, this is a customer facing role
• Drive AI Strategy & Innovation: Collaborate closely with product, engineering, and design leaders to translate business objectives and user needs into cutting-edge prompt engineering strategies. Proactively identify and champion novel applications of LLMs to solve complex challenges and create new value
• Establish Governance & Best Practices: Define, implement, and oversee robust best practices, quality assurance standards, and efficient workflows for prompt engineering across the organisation. Understanding the complexity of evaluations and quality is paramount to our work
• Champion Ethical & Responsible AI: Embed principles of fairness, transparency, accountability, and bias mitigation into all prompt engineering processes. Identify and address potential vulnerabilities in LLMs to ensure safe and reliable AI performance
• Stay Ahead of the Curve: Continuously research and evaluate the latest advancements in LLMs, prompt engineering techniques, and AI ethics, ensuring our team and strategies remain at the cutting edge
• Collaborate & Communicate: Act as the key liaison for prompt engineering, effectively communicating complex technical concepts and strategies to both technical and non-technical stakeholders
• Shape the Future of AI: You'll be at the helm of a critical function in one of the most transformative technologies of our time. Your work will directly influence how Beam and our users interact with and benefit from AI
• Leadership: This is a strategic leadership role with significant ownership. You won't just be executing; you'll be building a team, defining processes, and driving innovation that has a visible and measurable impact on our business
• Pioneering: The field of prompt engineering is rapidly evolving. You'll have the opportunity to experiment with state-of-the-art models and techniques and push the boundaries of what's possible with AI
• Growth & Learning: We are committed to your professional development in this field. You'll have access to resources, conferences, and the support to continuously expand your expertise and stay at the forefront of AI advancements
• Building something meaningful: You'll be instrumental in developing AI solutions that are not only powerful but also ethical and responsible, contributing to a future where AI benefits everyone and most critically - our frontline workers
• Collaborative & Innovative Culture: Join a team that values curiosity, creativity, and collaboration. We believe in empowering our people and providing an environment where great ideas can flourish