Membership Sales Advisor, Forward
More information about location
Membership-based preventative health care service
Job no longer available
Membership-based preventative health care service
501-1000 employees
Job no longer available
More information about location
501-1000 employees
Company mission
To make high quality healthcare available to a billion people across the globe.
Role
Who you are
- Flexible. This is a 100% remote position, with the expectation of a minimum 15 hours per week and no cap on the maximum hours worked. Weekend and weekly night shifts, along with shifts during business hours, are available
- Independent. You will have the ability to build your own schedule to your liking, subject to shift availability. You will also be responsible for meeting the sales objectives set by the Growth team
- A strong communicator. Exceptional written and verbal communication skills are a must
- Competitive and driven. You are passionate about innovating to reach your goals and will do whatever it takes to achieve them
- Persuasive. You’re a good listener, you’re prepared for every conversation, and you know when and how to be persistent
- Personable. You easily establish relationships, develop rapport with a variety of people, and can confidently ask for the close
- Agile. You are excited about improving our processes, and you adapt quickly to feedback and new training modules as we expand our offerings and services
- Passionate about helping people. Experience in a call center, customer service, or sales role is a big plus
- Internet: You must have wired or wifi connectivity, with download speed minimum of 5.0 Mbps and upload speed minimum of 3.0 Mbps
- Mobile device: You will need to install a few programs on a personal phone or tablet for authentication purposes. This device should be running Android iOS 8+ or iOS 12+
- Computer: You need to provide your own laptop or desktop with a monitor capable of displaying 1920 x 1080 pixels, and a sound card installed for use with speakers or headphones. Your device should meet the following requirements:
- Processor
- ChromeOS: Intel Pentium
- Non-ChromeOS: Apple M1, Intel i3, AMD Ryzen, or better
- Memory
- ChromeOS: 4GB of RAM or better
- Non-ChromeOS: 6 GB of RAM or better
- Operating System
- ChromeOS: no minimum
- MacOS
- Windows 10 or better
- Browser
- Google Chrome (latest version), Safari (latest version), or Internet Explorer 11
What the job involves
- Help reach the sales and growth objectives that are critical to the success of the company
- Engage with prospective members over the phone and via text messages
- Build trust of potential members by showing genuine concern for the well-being of the person
- Understand potential members' unmet needs, and show how a Forward membership can be the solution
- Convey the value of the Forward membership efficiently and handle potential objections to sign up new members over the phone
Our take
Many believe the global healthcare system is inadequate, expensive and in need of a new approach. It's not only important to provide reactive care, but also to prevent catastrophes from happening.
Forward is a medical startup that prioritizes preventative care and focuses on improving how healthcare works in order to lower costs. It relies on technology and AI to consolidate patients' medical records and monitor health risks. Patients pay a monthly fee for membership and can monitor their preventative care plan on the Forward app.
The healthcare industry is estimated to be worth over $10 trillion. The company plans to build the first billion-person healthcare system on top of its platform, changing it from a service to a product. Disrupting the industry is one thing, but reinventing the healthcare system with such an ambitious mission is a huge challenge, even if it does have more than $325 million in funding from investment firms and celebrities alike.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2023
$100m
LATE VC
Mar 2021
$225m
SERIES D
Total funding: $325m
Company benefits
- Work from home opportunities
Company HQ
Financial District, San Francisco, CA
Leadership
Adrian Aoun
(CEO)Studied Philosophy, Computer Science and Computer Engineering at USC. Started out as a Program Manager at Microsoft, and co-founded Google-acquired Wavii. Served as a White House advisor in 2015, and founded Sidewalk Labs, an Alphabet company. Worked in Google's AI division, and then became Director of Special Projects for the CEO.
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