Principal Product Designer, Zocdoc
$170-250k
Office located in SoHo, NY
API connecting patients to doctors
Be an early applicant
API connecting patients to doctors
1001+ employees
Be an early applicant
$170-250k
Office located in SoHo, NY
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- Passionate about creating positive change in healthcare and thrive on solving intricate, meaningful problems
- Motivated to deeply understand user needs and balance them with technical constraints to deliver impactful, scalable solutions
- Excited by opportunities to lead and collaborate within a supportive, high-performing team
- Serious about delivering exceptional work but know how to keep things light—because great work often comes with a sense of humor
- Extensive experience (7+ years) in product design, with a robust portfolio showcasing your process, critical thinking, and ability to craft elegant, user-centric designs
- Exceptional visual and interaction design skills, with a strong grasp of hierarchy, systems thinking, and attention to detail
- Mastery of the latest design and prototyping tools, including Figma, Framer, and cutting-edge AI tech for creating dynamic interactions and prototypes
- Superb critical thinking and problem-solving abilities, enabling you to tackle complex challenges and develop forward-thinking solutions
- Experience designing simple solutions within complex domains, spanning multiple touchpoints, various systems, and multiple users
- A proven track record of leveraging user research and product data to inform design solutions
- Outstanding communication skills, ensuring all stakeholders are informed and aligned through clear, concise, and thoughtful messaging
- A collaborative, entrepreneurial mindset with a bias toward action and ownership of outcomes
What the job involves
- As a Principal Product Designer at Zocdoc, you’ll play a pivotal role in shaping how patients and providers experience our platform.
- With a deep understanding of our users, you'll tackle complex problems, craft thoughtful solutions, and deliver world-class designs that elevate our product.
- You’ll drive product strategy in partnership with cross-functional leaders, set the standard for design excellence, and mentor fellow designers to achieve their full potential.
- Your work will have a tangible impact, influencing how Zocdoc connects people to care while supporting providers in delivering exceptional services
- Taking full ownership of end-to-end design processes—from discovery and ideation to execution and iteration
- Creating and championing visually stunning and highly intuitive interaction designs that set a new standard for excellence
- Influencing strategy and driving progress by building strong, collaborative relationships with cross-functional partners and senior leaders
- Elevating the design team’s output by mentoring and guiding designers on best practices, advanced tools, and design processes
- Connecting the dots across workstreams to unify and lead large-scale visions that bridge various product domains
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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