Quality Engineering Manager, Okta

• The ideal candidate is passionate about software quality and architecture, a self-starter, intellectually curious, and brings a lot of experience with performance testing, performance analysis and monitoring tooling and chaos engineering
• Experienced in stakeholder management including alignment, prioritization, communication, and receiving and incorporating feedback
• Adaptable to changing requirements and the ability to manage a team during a pivot in priorities
• Prior management experience of a globally diverse team
• Experience using APM tools, observability tools or prior experience analyzing distributed systems performance bottlenecks
• Experience with software architecture across the entire stack (design and implementation), including:
• Understanding of microservices
• Cloud Infrastructure experience (AWS, Azure, GCP)
• Datastores (SQL, NoSQL, Key/Value)
• Containers (Docker, K8s)
• Solid understanding of the JavaScript ecosystem (NodeJS and/or TypeScript)
• Experience with Chaos Engineering tooling (e.g. Chaos Toolkit, Gremlin, AWS FIS, etc)
• Experience with Cloud based Infrastructure as a Service (especially AWS)

Desirable

• Reporting to the Director of Quality, this role as Engineering Manager of Performance & Resilience will drive performance and resiliency improvements for the CIAM (Customer Identity and Access Management) products at Okt
• Here you'll be working with some of the most advanced technology in the space, and help to streamline and secure billions of access requests a year for your customers
• In this role, you will work closely with architects, platform team members, and product engineers
• Collaborate with functional test team, architects, product owners, security and operations engineers to implement best practices related to performance and resiliency
• Communicates and organizes cross-team projects with high business impact
• Contribute to defining the strategic direction and roadmap for the team
• Use existing monitoring tools to identify problems and resolve and/or escalate to service teams
• Developing backend frameworks and tools for the entire engineering organization to use at scale
• Participation in the incident RCA process to continuously improve how we test
• Provide technical guidance to the engineers on the performance team within the quality domain
• Management of a global team including setting expectations and removing blockers, creating a collaborative working environment, hiring and recruitment, providing coaching and career management discussions