Senior Community Manager, Culture Amp
$120-133k
+ Share Options
More information about location
Platform for staff surveying & analytics
Job no longer available
Platform for staff surveying & analytics
501-1000 employees
Job no longer available
$120-133k
+ Share Options
More information about location
501-1000 employees
Company mission
To build a better world of work by making the power of people analytics accessible to everyone.
Role
Who you are
- You should be a brand advocate, with a focus on growing our thought leadership-led community, driving connections, and creating a container for collaboration
- We’re searching for an organized, creative, and energetic individual to lead breathtaking experiences that build on the culture first reputation established over the last 3 years.
- The ideal candidate has prior experience in leading and growing a global community - understanding the strong need for locally relevant content and activations
- 4+ years leading community initiatives
- Experience with design, content and communications relevant to multiple regions
- Excellent communication skills and ability to thrive in a fast-paced environment and comfort working with multiple levels (including senior leadership)
- Ability to work cross-functionality to collaborate and build alignment
- Ability to streamline + operationalize scalable and repeatable processes
- Insatiable curiosity and growth mindset; appetite to take calculated risks and push boundaries. You're a champion of innovation
- Detail-oriented with an ability to juggle multiple projects with competing priorities
- Comfortable working with multiple platforms and BI tools
- Familiar with B2B SaaS marketing
- Proficient in project management and collaboration tools like Google Drive, Asana, Slack, Trello, Confluence
What the job involves
- We are looking for a community builder who is passionate about leading the next phase of the Culture First Community and driving our mission to create a better world of work.
- This individual will be responsible for leading our digital community strategy and experience. Our mission is to create stunning world-class programs and content that inspires our community to put culture first.
- They will manage multiple channels - bringing together the largest community of people and culture leaders in the world to learn, grow and take action
- We’re searching for a versatile and hands-on senior community manager to join our team to focus on curating our digital forums and creating a collaborative environment for our members to feel supported.
- This is an opportunity for an experienced community manager to take the culture-first community to new highs, be the voice of our virtual community, and be part of a fast-growing Marketing team.
- This role will also help lay the foundation for our next generation global, scalable, B2B Community platform including engagement in platform selection, building, migration, launch, and growth
- Develop and implement a digital and social strategy designed to engage, develop and grow our Culture First community - orientated around thought leadership and our mission
- Partner with the team to craft and implement an overarching community strategy - aligning our digital strategy alongside our virtual and in-person Chapter events
- Collaborate with internal stakeholders (including regional marketing, content, people scientists, sales, etc) to help shape and align the strategy to the wider ecosystem
- Help recruit, curate, and serve as the point person for the different forums and identify content to create thought-provoking, engaging, and inspiring experiences
- Work with the content, design, and web properties to develop community playbooks and initiatives to grow membership and enhance the community experience
- Research platforms and other technology solutions to enhance the experience for our community and improve engagement
- Ability to connect the dots between community and wider marketing initiatives - understand the power of community in supporting the marketing funnel
- Develop and execute data collection strategies and processes to ensure desired analytics are tracked, recorded, and leveraged for future programs
- Take ownership of managing our community team budget, ensuring strategic allocation of resources for the growth, engagement, and seamless operation of our Culture First community
Our take
The so-called ‘Great Resignation’ highlighted what top companies have understood for years - that perhaps even more important than technology or branding, a company’s most valuable asset is its people. Culture Amp is an HR tech startup helping companies protect and enhance that value.
From its start as a survey platform, Culture Amp has grown to encompass analytics for managers, like turnover prediction and team goal tracking. It differentiates itself through a team of “People Scientists" - organizational and behavioral psychologists who design surveys, work in its product team as analysts and serve as consultants for clients.
Culture Amp's unique insights have made major impacts inside boardrooms globally, but lately the company has seen slowing growth and persistent losses (as workplaces shift from culture and DEI). Despite this, the founder and former CEO insists the Unicorn is in a great place to continue pushing its mission, even in this more difficult economic environment.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$100m
SERIES F
Sep 2019
$84.8m
SERIES E
Total funding: $282.1m
Company benefits
- MacBooks for you to do your best work
- Share Options - it’s important to us that everyone is an owner and can share in our success
- Medical insurance - for you and your family so you can feel safe in these uncertain times
- Excellent parental leave and in work support programme, - for those families to be
- Flexible working schedule - where we can, let’s make work, work for you
- Fun and inclusive digital, and (in the future) in-person events
- Work from home opportunities
Company HQ
London, UK
Leadership
Didier Elzinga
(Co-Founder & Executive Chairman)Former CEO of the company. Previously Advisor at Centor for 9 years and Non-Executive Director at Tourism Australia for 4 years.
Douglas English
(Co-Founder & CTO)Previously Solutions Architect at National Australia Bank for 5 years and Information Specialist at EDS for 1 years.
Rod Hamilton
(Co-Founder & Board Member)Former CPO of the company. Previously Principal Consultant at Unico for 4 years and Consultant at Accenture for 4 years.
Caroline Rawlinson
(CEO)Began as Chief Financial and Operational Officer in 2024, becoming CEO in 2026. Previously CFO then COO of MYOB, CFO at Trade Me and Formica Asia.
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