Deployment & Support Engineer, AZmed
3+ days a week in office
AI-powered radiology software
Open for applications
AI-powered radiology software
21-100 employees
Open for applications
3+ days a week in office
21-100 employees
Company mission
To build technologies that are actually responding to major pain points in our healthcare systems.
Role
Who you are
- At least 3-4 years of experience in technical support - Levels 1 (frontline in support of the Business teams) and 2 (technical resolution)
- Experience in system administration and deployment of complex applications
- Expertise in installing and maintaining secure Linux infrastructures, containerization, and orchestration (Docker, Kubernetes, Ansible)
- Expertise deploying virtual machines and appliances (OVA), configuring networks (VPN, firewall, SSH), and automating tasks via Shell or Python scripting
- Familiarity with IT security best practices and management of cloud and on-premise infrastructures
- Excellent communication skills in English, with the ability to collaborate effectively with multidisciplinary teams
- Motivation to contribute to healthcare improvement through medical AI and radiology analysis solutions, and, ideally, experience in the medical and/or AI industries
What the job involves
- Following the expansion of its customer base, AZmed wishes to increase its ressources for support and deployment
- The mission encompasses the entire portfolio - internal products (Rayvolve Suite for X-Rays, Rayscan Suite for CT-scans) and external partner solutions - over all business units (worldwide client base)
- The position of Deployment & Support Engineer is full-time, based in Paris, and part of the Product and Operations department
- You'll manage and resolve client technical support requests
- Install new devices of AZmed’s products for new clients
- Optimize client environments through configuration management and performance updates
- Organize and deploy new releases and patches
- Ensure the application of Quality System Management processes for client complaints, in collaboration with the Quality team
- Develop and maintain automation tools for Rayvolve installation in relation with the Dev, DevOps and AI teams
- Collaborate with the Account Management teams to convert deals from a free trial phase to a paying phase, and answer clients’ needs
- Work closely with the Product team to gather and provide insights on client experiences and Rayvolve installations
Application process
- Screening interview with the manager Gaétan (30 min, remote)
- In-depth interview with the manager and one team member (2 hours)
- Meet the team and founders (2h30 hours, at the office)
Our take
AZmed delivers AI-powered radiology software to speed up X-ray detection and create more accurate images. Through its offering, the company helps to enhance patient care pathways by increasing sensitivity on scans and reducing the chance of false negatives.
While AI technologies hold immense promise in healthcare, they can encounter scepticism and regulatory hurdles. However, this is something AZmed appears to be tackling well thus far, as it it has already secured both CE marking and FDA clearance for its software.
Strong financial support will allow the company to continue developing its technology, aiming to expedite workflows for radiologists. Having established partnerships with prestigious healthcare institutions like the NHS, and expanded into CT imaging, the future looks bright for AZmed.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Feb 2024
$17.8m
SERIES A
Oct 2021
$1.2m
SEED
Total funding: $20.6m
Company benefits
- Meal vouchers (Swile) and optional BSPCE
- Flexible work: Possibility of working remotely two days per week
- Time-off: 5 weeks of paid holidays and 2 weeks of RTT
- Annual off-sites: Two company holidays each year in amazing locations
- Healthcare: Alan Blue mutuelle
- Classic Perks: Transportation
- Localization: Great office in Paris 2nd arrondissement, next to metro Grands Boulevards
- Activities with colleagues: Games, Sports (Basketball session, Urban soccer, …), After works in a bar, karaoke or other activities
Company HQ
Sentier, Paris, France
Leadership
Julien Vidal
(CEO & Co-founder)Previously worked as a Mentor for Techstars and Analyst for Rothschild & Co.
Alexandre Attia
(CTO & Co-founder)Co-founded and was Vice President for Genius Global, and worked as a Startup Mentor for Techstars.
Elie Zerbib
(Chief Medical Officer & Co-founder)Continues to work as a Obstetrics and Gynaecology Resident at Paris Hospital, and previously worked as a Teacher for Cours THALES.
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