Software Engineer, Twilio

$114.6-168.5k

Salary is applicable CA, CO, HI, IL, MD, MA, MN, NJ, NY, VT, Washington, D.C., WA rates only, is dependent on location and may vary on further locations

AWS

Docker

Kubernetes

Java

Terraform

Jenkins

REST API

Datadog

Mid and Senior level

Remote from US

More information about location

Cloud communications software

Be an early applicant

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Be an early applicant

$114.6-168.5k

Salary is applicable CA, CO, HI, IL, MD, MA, MN, NJ, NY, VT, Washington, D.C., WA rates only, is dependent on location and may vary on further locations

AWS

Docker

Kubernetes

Java

Terraform

Jenkins

REST API

Datadog

Mid and Senior level

Remote from US

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

3-5 years experience in software engineering, working on distributed systems at scale
Prior experience with RESTful API design and development
Prior experience supporting production applications using observability metrics and tools (such as DataDog)
Prior experience developing in a CI/CD environment using tools such as Build Kite, Jenkins, Travis CI, or others
Strong understanding of network protocols such HTTP and WebSockets
Experience with Cloud Technologies, especially AWS
Strong verbal and written communication skills

Desirable

Experience building and troubleshooting Java based applications
Knowledge of Terraform, or other infrastructure as code framework
Experience using Docker containers in production environments with Kubernetes

What the job involves

This position is needed to build the future of APIs and Developer Experiences on Twilio’s Edge
At Twilio’s Edge Proxy team, we manage a high-availability, low-latency proxy that processes Twilio’s inbound REST API traffic – over 12 billion API requests a week – with exceptionally high uptime, availability, and success rates. We are looking for a Software Engineer to help create a system that will enable teams to build developer friendly, scalable, and resilient APIs without friction
Design, build, and maintain massively scalable, highly reliable and resilient Java services in a fast growing and engineering focused company
Design and build scalable and segregated infrastructure deployment systems using Terraform, AWS, and Docker
Contribute towards incident troubleshooting, remediation, and prevention efforts of high scale, mission critical software systems

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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