Senior Manager of Platform Technical Operations, Motorola Solutions
$120.3k
+ Incentive Bonus Plans + Employee Stock Purchase Plan
Travel Requirements: Under 10%
2+ days a week in office (Framingham, MA)
Communication software for public safety & enterprise
Be an early applicant
Communication software for public safety & enterprise
1001+ employees
Be an early applicant
$120.3k
+ Incentive Bonus Plans + Employee Stock Purchase Plan
Travel Requirements: Under 10%
2+ days a week in office (Framingham, MA)
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- The ideal candidate will have a proven track record of leading technical operations teams through similar transformations, with a deep understanding of both private and public cloud environments
- 10+ years of experience in technical operations, with at least 5 years in a leadership role
- A proven track record of managing large-scale, mission-critical infrastructure in a 24x7x365 environment
- Deep expertise in private data center operations, including server, storage, and networking technologies
- Significant experience with public cloud platforms (AWS, Azure, or GCP) and a strong understanding of hybrid cloud architectures
- A passion for automation and a history of successfully implementing infrastructure-as-code and other modern operational practices
- Excellent leadership and communication skills, with the ability to inspire and motivate a team
- A strong understanding of security and compliance best practices
- A bachelor's degree in Computer Science, Engineering, or a related field
- Bachelors degree with 10+ years of experience in technical operations
- AND 5+ years of direct people management skills
- Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract
What the job involves
- We are seeking an experienced Sr Manager of Technical Operations to lead the team responsible for our mission-critical, high-availability SaaS platform
- This is a key leadership role that is critical to our business
- You will be responsible for the 24x7x365 operation of our private data center infrastructure, powering Motorola Solutions’ rapidly growing Rave product line
- In addition to ensuring the reliability, scalability, and performance of our current environment, you will be a key driver of our technological evolution
- You will lead the charge in modernizing our practices, increasing automation, and strategically migrating components to the public cloud
- Lead and mentor a high-performing team of technical operations professionals, fostering a culture of ownership, innovation, and operational excellence
- Own the availability, performance, and security of our SaaS platform, ensuring we meet and exceed our SLAs
- Develop and execute a strategic roadmap for the modernization of our infrastructure, including the adoption of new technologies and best practices
- Closely collaborate with development teams and mixed mode services and infrastructure, identifying opportunities to leverage public cloud services while maintaining interoperability with our private data centers
- Oversee all aspects of our private data center operations, including hardware procurement, capacity planning, and vendor management
- Lead our incident response and problem management processes, ensuring rapid resolution of issues and thorough root cause analysis
- Use errors as learning moments. Ensure post-mortem findings are appropriately adopted to further expand our reputation for stability and reliability
- Partner with engineering, product, and security teams to ensure that our infrastructure meets the needs of the business and our customers
- Manage the Technical Operations budget, ensuring that we are making smart investments in our infrastructure and our team
- Ensure our platform remains compliant with all relevant industry and government standards, including FedRAMP, GovRAMP, and HIPAA
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company HQ
West Loop Gate, Chicago, IL
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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