Operations Associate, Veeva

• The successful candidate should have a high-energy level and be relentlessly focused on Customer Success
• They should be highly organized with an eye for the finer details required in an operations and communication focused role
• Ultimately, the candidate should be detail oriented, able to handle administrative tasks, support marketing projects and deliver high-quality work under minimum supervision
• Proven experience as an Administrative Assistant or relevant role
• Reporting and communication of partner metrics
• Presentation slide design, ability to follow brand style (PowerPoint/Google Slides)
• Experience in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Google applications
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Regular website listing updates
• Ability to prioritize work and handle multiple tasks simultaneously
• Well-organized and detail-oriented with excellent follow-up skills
• Ability to maintain a flexible attitude and successfully operate in a fast-paced environment with changing priorities
• Motivated and possessing the ability to work independently and as a team player with little supervision
• Fluent in verbal and written English

Desirable

• The Veeva Team is looking for an Operations Associate to provide high-quality operational, administrative and go to market support to the Alliances team and Veeva partners
• The person in this role will undertake a range of duties required to maintain efficient and effective communication and support for Veeva partner programs such as signing on new partners, assisting with partner renewals, supporting partner newsletters, social media, web updates and events, and general support of our Alliance team, programs and Veeva partners
• Manage end-to-end sign-on and renewal process for partners
• Navigate legal review and handle financial document information
• Support partner renewal process
• Presentations/web/social media post design
• Manage webpage updates/listings
• Manage and improve upon existing processes and reporting
• Liaise across multiple teams, finance, legal, marketing
• Address partner administrative tasks (LMS support, Veeva.com, employee queries)
• Data management across multiple platforms