Senior Growth Product Manager, Udacity
B2C
$136-160k
This role is also eligible to receive up to an additional 15% of base pay annually via our Global Corporate Bonus program
More information about location
Talent transformation platform for upskilling in tech
Open for applications
Talent transformation platform for upskilling in tech
1001+ employees
Open for applications
$136-160k
This role is also eligible to receive up to an additional 15% of base pay annually via our Global Corporate Bonus program
More information about location
1001+ employees
Company mission
To equip professionals and organizations to excel in some of the world’s most exciting disciplines by creating the next level of job-ready digital talent.
Role
Who you are
- You should be comfortable with data and you will report on website conversion regularly and use that reporting to drive further insights and improvements
- The ideal candidate will be able to look past incremental improvements and identify website enhancements that deliver exponential growth for the B2C business
- The ideal candidate thrives in a global, dynamic environment, can effectively manage complex projects with customers and internal stakeholders, and is passionate about extending the reach of Udacity’s mission to help our customers forge their futures in tech
- 5+ years of experience as a product manager
- Experience working on digital subscription products or ecommerce
- Demonstrated ability to effectively manage dependencies and complex projects
- Demonstrated ability to manage multiple sophisticated projects and competing priorities simultaneously
- Proven ability to identify, analyze, and solve ambiguous problems with extreme attention to detail on tight deadlines
- Track record of showing ownership over program lifecycle, managing all aspects of the program, and showing resilience in face of headwinds
- Demonstrated ability to successfully influence internal and external stakeholders
- Thrives in a high-energy, fast-paced environment where tactical and strategic initiatives are driven in parallel
- Experience deriving and presenting insights to business leaders
- Ability to have collaborative, technical discussions with engineers and understand technical tradeoffs
What the job involves
- We are actively seeking a Senior Growth Product Manager responsible to grow our B2C business
- Accountable for improving website conversion rates and increasing our customer base, you will own the development and optimization of all eCommerce shopping funnel pages including home page, search, catalog, program pages, school pages, and checkout
- You will be tasked with driving improvements across the micro-funnel of every page while being mindful of how an improvement on one page may drive a regression on the other
- You will be the voice of the customers for the Udacity shopping experience and you’ll be expected to use customer insights and website data to inform your overall strategy
- You will own prioritization of experiments and feature development across the funnel and should have a point of view on how you prioritize features across pages and why
- As part of your role, you will partner with finance and the data analysis team to project the impact of website changes and should use those impact assessments to inform priority
- As you ramp up, you will be expected to drive the end-to-end strategy for the e-commerce shopping experience and align on that strategy with senior leadership
- You will partner with a global team of passionate individuals in a dynamic, fast-paced environment
- Success in the role will involve establishing and maintaining a business-focused, metrics oriented, conversion program that drives meaningful improvement to Udacity’s consumer business
- Identify conversion KPIs and operationalize metrics inspection to track business performance
- Define the ecommerce strategy and then develop and maintain a prioritized roadmap that supports that strategy across the funnel
- Work closely with internal and external stakeholders to understand the customer experience and document key pain points and opportunities
- Manage dependencies by closely partnering with and influencing cross-functional stakeholders to align on program milestones and deliverables
- Define and develop product requirements and collaborate closely with engineering to develop and release them
- Develop A/B test plans, experiment dashboards, and be fluent in understanding how to operate website experiments to test your hypotheses with statistical significance and rigor
- Effectively communicate the roadmap, product features, and release plans to senior leadership and get buy-in
- Build scalable organizational mechanisms that allow the cross-functional team to operate more efficiently, improve transparency, and be accountable to deadlines
- Drive program launches and collaborate with business team to facilitate awareness and adoption of new features, and capture customer feedback
Our take
Udacity is connecting education to jobs by providing students with skills to advance careers. Its revenue-driving 'Nanodegree' programs provide credentials to individuals earned through a series of online courses and projects from self-driving cars to digital marketing.
By partnering with leading technology companies to learn how technology is transforming industries, Udacity can teach the critical tech skills that companies are looking for in their workforce. With their powerful and flexible digital education platform, even the busiest learners can prepare themselves to take on the most in-demand tech roles.
The company sets itself apart from other online open course providers like Udemy, Goodwill or edX by focusing on industry-specific skills identified by tech companies themselves. In 2023, it launched the Udacity Management Platform for organizations, with capabilities including highlighting urgent learning tasks and displaying usage data, to further enhance its utility.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2015
$105m
SERIES D
Sep 2014
$35m
SERIES C
Total funding: $160m
Company benefits
- Health, dental, and vision benefits (no-premium)
- 401K
- FSA
- Monthly wellness stipend (gym memberships, work-out gear, etc.)
- Reimbursements for conferences, classes, and seminars
- Flexible work hours
- Unlimited vacation
- Paid parental leave
Company HQ
Mountain View, CA
Leadership
Sebastian Thrun
(Chairman)Previously a professor of computer science at Stanford University. This experience encouraged him to found Udacity before he founded flying-car company Kitty Hawk of which he is currently CEO.
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